Re: Some accounts work, some don't - FRUSTRATION Level is HIGH

Tech-Archive recommends: Speed Up your PC by fixing your registry



My RUS is set to always update. It doesn't use much resources at all.

You should double check your default recipient policy and make sure that you
don't have any strange filters in there.

"Ken Montgomery" wrote:

> Ok, I've followed the steps in this article and determined my RUS isn't
> updating... at least not as expected. SO I have forced an update and changed
> it to Update every hour...
>
> Odd how this would have not been a default or standard thing...
>
> Anyway I will update you as towards the results in a short while...
>
> "Ben Winzenz [Exchange MVP]" wrote:
>
> > Are you manually adding smtp addresses to the users that don't work?
> >
> > If addreses (especially the X.400) aren't being generated automatically,
> > then there is a problem with the Recipient Update service. The following
> > blog entry is a great place to look for information on how to troubleshoot
> > that. It is a 4 part series, so make sure to read all 4 posts.
> > http://blogs.technet.com/exchange/archive/2004/07/27/198662.aspx
> >
> > Also, there is a KB article related to troubleshooting RUS.
> > http://support.microsoft.com/?id=288807
> >
> > BTW - I bet that if you check one of the users that isn't working, you will
> > find that they are missing the legacyExchangeDN attribute (or it is blank).
> > Outlook still uses that attribute, though I don't believe it uses it to
> > resolve the name.
> >
> > --
> > Ben Winzenz
> > Exchange MVP
> > MessageOne
> >
> >
> > "Ken Montgomery" <KenMontgomery@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> > news:22BADA65-0ACC-45D9-AD43-0969CC216577@xxxxxxxxxxxxxxxx
> > > Hi Everyone.
> > >
> > > Here is my environment. Windows 2000 Active Directory Domain with Windows
> > > 2k Pro and Windows XP Pro Clients. Windows 2003 Server Standard Edition
> > > running Exchange Server 2003 Standard edition with about 160 clients. I
> > > have
> > > been rolling out exchange, upgrading the users to Outlook 2003 as I go.
> > > So
> > > far I have about 20 clients that work, 10 that do not. The only
> > > difference
> > > in the one's that do not is that when I review their properties, even when
> > > creating a new user mailbox (through the management console), they get no
> > > X.400 information.
> > >
> > > How the problem manifests itself... users can connect via OWA but not
> > > through OUtlook... it still says name cannot be resolved.
> > >
> > > Pinging the exchange server is no problem.
> > > Have deleted the exchange account and recreated on multiple clients
> > > multiple
> > > times... no difference.
> > >
> > > I can't figure it out. There are no errors except cannot resolve name
> > > when
> > > trying to do the 'check name' part of the setup.
> > >
> > > HELP! I need all kinds of advice... will gladly communicate directly on
> > > the
> > > problem as well.
> > >
> > > Ken Montgomery
> > > kmontgomery@xxxxxxxxxx
> >
> >
> >
.



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