Re: KB831464 will not install
- From: Andy David - MVP <adavid@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Mon, 07 Nov 2005 13:27:58 -0500
On Mon, 7 Nov 2005 12:18:16 -0600, "Ben Winzenz [Exchange MVP]"
<ben_winzenz@NOSPAMdotmessageonedotcom> wrote:
>First of all, Exchange service packs are cumulative. There is no need to
>install SP1 *before* installing SP2.
Though be aware of this just in case.
http://support.microsoft.com/?kbid=910119
"Users receive a "Loading" message when they use OWA to access their
mailbox after they apply a hotfix or a service pack to Exchange Server
2003"
>
>Second, this hotfix appears to be a pre-SP1 hotfix. Checking
>http://support.microsoft.com/kb/824721 indicates that it is indeed included
>with SP1. Keep in mind here that Hotfixes are not as widely tested as
>Service Packs.
>
>My recommendation would be to:
>1. Install Windows 2003 SP1. If you for some reason still see this error,
>you may want to figure out if something has that file locked. Process
>Explorer NT from SysInternals could be helpful here in letting you know what
>process is using that file.
>2. Install Exchange 2003 SP2 (no need to install SP1 first).
.
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- From: Ben Winzenz [Exchange MVP]
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