Re: Cannot find a user's email address in Exchange 5.5 SP4
- From: Andy David - Exchange MVP <adavid@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sat, 27 Aug 2005 13:31:15 -0400
On Sat, 27 Aug 2005 10:23:12 -0700, "Gregg Hill" <bogus@xxxxxxxxxxx>
wrote:
>Andy,
>
>Do you mean that I can create a single Custom Recipient who has multiple
>SMTP addresses? I assumed I could only enter one address when creating the
>custom recipient.
Absolutely. Give it a shot. :)
Just remember, the target address should be the external account if
you are using the CR to route mail out. It will be the one with SMTP
address in caps in the email address dialog box.
>
>I did set up myself as the test and it worked with the alternate recipient,
>but I cannot even create her Custom Recipient because of the address issue.
>I will check on Monday to see if your suggestions work to find her address.
>
>Thank you for the incredibly fast response. These newsgroups are AWESOME!
Good Luck!
>
>Gregg Hill
>
>
>"Andy David - Exchange MVP" <adavid@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
>message news:td61h110vf1os37de7l8um81vmoelhhbho@xxxxxxxxxx
>> On Sat, 27 Aug 2005 09:22:41 -0700, "Gregg Hill" <bogus@xxxxxxxxxxx>
>> wrote:
>>
>>>Hello!
>>>
>>>I have a client who asked to have a forwarding email created using their
>>>Exchange 5.5 SP4 server. I am not familiar with Exchange 5.5, but many
>>>Google posts suggested using a Custom Recipient to forward inbound domain
>>>mail to her pacbell.net account. I tried that but could not get it to work
>>>until I first added a domain account for the user. Amazing that I could
>>>not
>>>find ONE post that said to do that first, but that was not from a lack of
>>>trying.
>>
>> You do not need to setup a domain account to accomplish this. Create a
>> custom recipient with both the internal and external SMTP address and
>> set the target account ( thats the one listed one the first screen of
>> the CR) as the external address. Then any mail mail received by your
>> exchange server will then be routed back out to the external address.
>> If the user also has a mailbox on your system, then do what you did
>> already and simply forward the email as an alternate recipient.
>>>
>>>Anyway, I first set up a domain account for myself and a Custom Recipient
>>>with my Yahoo address in it to verify if forwarding works. It did (after
>>>allowing automatic replies to the Internet). Then, I set up a domain
>>>account
>>>for "Jane Doe" as jane@xxxxxxxxxxxxxx, then **tried to** set up a Custom
>>>Recipient with her pacbell email address, but I got an error saying that
>>>the
>>>user already exists in this organization.
>>>
>>>I checked all 30 users' email accounts and I cannot find her address in
>>>any
>>>of them. That name and address is not listed in the Global Address List.
>>>
>>>Does anyone know a way to export ALL email addresses in use on the
>>>Exchange
>>>server that would show me where the address is hiding?
>>
>> The easiest way might be to simply create a new email, enter the SMTP
>> address and see what it resolves to. Or send an email to that SMTP
>> address with a delivery receipt. The display name with be in that
>> receipt. If all fail, export the addresses out via the admin gui
>> adding ensuring also that you export the secondary addresses and
>> search the results.
>> http://support.microsoft.com/default.aspx?scid=kb;EN-US;153028
>>
>>
>>>
>>>Thank you for your help!
>>>
>>>Gregg Hill
>>>
>>>
>
.
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