RE: Same prob
- From: "paulh" <paulh@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Mon, 15 Aug 2005 12:27:03 -0700
Well, there are a few items here.
The first was the issue with the Watchguard Firewall settings, if you use
Watchguard Firewalls look at your SMTP filtering and set the max headers to
15000.
Another issue stems from how Yahoo, Earthlink, AOL, etc. send web based
email in which extra characters are inserted into the header and the system
rejects it. We found it was the Firewall rejecting it, now keep in mind if
you are not using a Watchguard, either your Exchange settings or your other
fiewall setting is the issue, focus on SMTP regardless. Hope that helps.
"Ki" wrote:
> Hi - I'm having the same problem. Sometime senders get a 552 Quota violation,
> we don't have quota's enabled! Interestingly our ISP is Earthlink (you
> mentioned sender's were Earthlink customers)
> Did you ever figure out the problem?
> Thanks
> ki
>
> "Ben Winzenz [Exchange MVP]" wrote:
>
> > You enable this on the properties of the SMTP Virtual Server. There will be
> > an option to enable logging. I recommend the default format (W3C logging),
> > but recommend to go to the advanced properties and enable ALL the extra
> > logging options. The log files won't be that large (unless you are
> > processing LOTS of mail), and they get stored by default in the c:\windows
> > (or winnt)\system32\logfiles\etc folder - you'll see an SMTP sub-folder once
> > you enable logging.
> >
> > --
> > Ben Winzenz
> > Exchange MVP
> > MessageOne
> >
> >
> > "Paddy Ryan" <paddy@xxxxxxxx> wrote in message
> > news:OUeuhzbfFHA.1412@xxxxxxxxxxxxxxxxxxxxxxx
> > > Where do I find those logs? Or do I need to turn on special logging for
> > > that? If so, where do I turn it on? And is it something I can leave on for
> > > a few weeks or does it grow large very fast?
> > >
> > > thanks,
> > > Paddy
> > >
> > > "Ben Winzenz [Exchange MVP]" <ben_winzenz@NOSPAMdotmessageonedotcom> wrote
> > > in message news:%23RhHFfbfFHA.352@xxxxxxxxxxxxxxxxxxxxxxx
> > >> What about your SMTP Protocol logs? They should show the smtp
> > >> conversation and should indicate if your server is the one that issued
> > >> the 552.
> > >>
> > >> --
> > >> Ben Winzenz
> > >> Exchange MVP
> > >> MessageOne
> > >>
> > >>
> > >> "Paddy Ryan" <paddy@xxxxxxxx> wrote in message
> > >> news:eDwrkMafFHA.1416@xxxxxxxxxxxxxxxxxxxxxxx
> > >>> Hi,
> > >>> thanks for this. However, it is not users on my domain that get the 552
> > >>> error. It is external recipients that receive it when they try and send
> > >>> to recipients on our server. And it is not consistent. Sometimes they
> > >>> are able to send to us without error. My event logs show no sign of any
> > >>> message rejected at the time the message was originally sent.
> > >>>
> > >>> thanks
> > >>> Paddy.
> > >>>
> > >>> "Cesar Gabardo" <CesarGabardo@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
> > >>> message news:96217C9C-0CC4-41AA-B5CD-D06290C8C45D@xxxxxxxxxxxxxxxx
> > >>>> Hi,
> > >>>>
> > >>>> Depending on the message format Ek3 may generate error generate "552
> > >>>> exceeded storage allocation"
> > >>>>
> > >>>> see if that is the case:
> > >>>>
> > >>>> http://support.microsoft.com/?kbid=885419 -> An Exchange Server 2003
> > >>>> recipient may receive a non-delivery report or an e-mail message that
> > >>>> is not
> > >>>> formatted correctly
> > >>>>
> > >>>> Cesar
> > >>>>
> > >>>> "Paddy Ryan" wrote:
> > >>>>
> > >>>>> Hi, I have some people at Earthlink email addresses complaining that
> > >>>>> their
> > >>>>> email to users on my Exchange 2003 are bouncing back with the
> > >>>>> following
> > >>>>> error:
> > >>>>>
> > >>>>> > A message that you sent could not be delivered to one or more of its
> > >>>>>
> > >>>>> > recipients. This is a permanent error. The following address(es)
> > >>>>> > failed:
> > >>>>>
> > >>>>> >
> > >>>>>
> > >>>>> > user@xxxxxxxxxxxx
> > >>>>>
> > >>>>> > SMTP error from remote mailer after end of data:
> > >>>>>
> > >>>>> > host mail.mydomain.com [my IP Address]: 552 Requested mail action
> > >>>>> > aborted:
> > >>>>>
> > >>>>> > exceeded storage allocation
> > >>>>>
> > >>>>>
> > >>>>>
> > >>>>> However there are no restricitons on the mailboxes and at the most I
> > >>>>> have
> > >>>>> it set so they cannot send once they reach their quota and this
> > >>>>> particular
> > >>>>> mailbox is no where near its limit anyway.
> > >>>>>
> > >>>>> Why would this be giving them this error when it is obviously not the
> > >>>>> case?
> > >>>>>
> > >>>>> thanks
> > >>>>>
> > >>>>> Paddy
> > >>>>>
> > >>>>>
> > >>>>>
> > >>>
> > >>>
> > >>
> > >>
> > >
> > >
> >
> >
> >
.
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