Re: Deleted folder in Outlook... any way to get it back??
- From: Tim <Tim@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 11 Aug 2005 15:50:02 -0700
Yeah users are dumb and need a backup of a backup of everything. We had it
set for 7 days and as it turns out, someone needed something from 41 days ago
so I cranked it up to 60. Tape backup is great, but we overwrite every month.
Another thing is if your sophisticated user goes into the recover deleted
items folder and purges some or all of the items, then it appears as though
you are going to tape to recover the lost item so all bets are off at that
point. Tell your users that that window auto. deletes items older than ___
days.
"Lanwench [MVP - Exchange]" wrote:
>
>
> In news:CFE8C358-869A-4FCC-AF0F-682C84866423@xxxxxxxxxxxxx,
> Ira <Ira@xxxxxxxxxxxxxxxxxxxxxxxxx> typed:
> > I have checked the mailbox store properties and the deletion setting
> > were set to 7 days for deleted items and 30 days for mailboxes. The
> > only tick box says to not permanetly delete items until the store has
> > been backed up. This tick box is not enabled.
>
> Probably the "don't permanently delete mailboxes" - and I'd tick it.
>
> >
> > My user tried to use the Recover Deleted Items from within outlook,
> > but he says that it's grayed out.
>
> He has to click on the Deleted Items folder to select it first - or use the
> DumpsterAlwaysOn registry hack (see
> http://support.microsoft.com/default.aspx/kb/178630/EN-US/; and yes, it
> applies to your version)
>
> > I have increased the time from 7
> > days to 15 days and 30 days to 45 days.
>
> The deleted mailbox retention doesn't apply here.
>
> > What else can I do? How can
> > I retrieve this mailbox for him?
>
> The mailbox isn't lost. If it's been less than 7 (now 6) days since he
> deleted the items, they should be recoverable via the Recover Deleted Items
> menu. If it's been more than that, you need to restore from tape....this is
> easier in E2003 but not by much, frankly.
>
> > I am running SBS 2003 with Exchange
> > 2003.
> >
> > Thanks,
> > IRA
> >
> > "Lanwench [MVP - Exchange]" wrote:
> >
> >>
> >>
> >> In news:E9989EF3-43A9-4923-940D-3BEDD91800A2@xxxxxxxxxxxxx,
> >> Ira <Ira@xxxxxxxxxxxxxxxxxxxxxxxxx> typed:
> >>> Where do I find the deleted item retention?? I am running Exchange
> >>> server 2003. I checked under the properties of the store, but
> >>> couldn't find anything related deleted item retention.
> >>
> >> In the store properties, limits tab.... "keep deleted items for ___
> >> days" must be ticked and the number filled in accordingly. It isn't
> >> by default unless you run SBS2003, so unless you did this before, it
> >> won't help your user now - I still suggest you do it ASAP. Make sure
> >> you have enough store space & disk space - do at least 5 days, I'd
> >> say.
> >>
> >> If it isn't ticked, it's tape time. As the other reply states,
> >> methods vary by version, which you haven't stated.
> >>
> >>> Thanks.
> >>>
> >>> "Lanwench [MVP - Exchange]" wrote:
> >>>
> >>>>
> >>>>
> >>>> In news:AF08DC08-2A0B-4AA7-9BB4-68C1D7AF355A@xxxxxxxxxxxxx,
> >>>> Ira <Ira@xxxxxxxxxxxxxxxxxxxxxxxxx> typed:
> >>>>> I have a client that deleted one of his important folders from
> >>>>> within Outlook. All of his folders are stored in his mailbox on
> >>>>> the Exchange server. Is there any way to restore the folder?
> >>>>>
> >>>>> Thanks!
> >>>>
> >>>> Did you have deleted item retention enabled at the time? If so, the
> >>>> user should be able to use Tools | Recover Deleted Items while
> >>>> selecting the deleted items folder.
> >>>> If you didn't have deleted item retention enabled, a) enable it now
> >>>> on the store for a reasonable period of time and b) look into
> >>>> restoring from tape to a recovery server.
>
>
>
.
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