Re: Attachment Problems.

Ben - I just took off today a demo 3rd party piece of softare called Policy
Patrol which monitors messages, and the server does have Symantec Mail
Security for Exchange and Symantec Anti-Virus but I'm pretty sure that I made
all of the necessary scanning exclustions. The users aren't really getting
an error they just aren't gettting the attachment.

"Ben Winzenz [Exchange MVP]" wrote:

> So what is the error that the recipients are getting? Do you have any 3rd
> party software on your Exchange server, such as Antivirus or Antispam
> software?
>
> Does the same issue occur regardless of what format you choose (plain text,
> html)? What about with different clients? Does it work if you log on with
> OWA?
>
> --
> Ben Winzenz
> Exchange MVP
> MessageOne
>
>
> "Rito" <Rito@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:710DE2D3-AABD-4119-A145-6048CC1FA593@xxxxxxxxxxxxxxxx
> > Ben - The problem is occuring with both internal and external users, on
> > our
> > Exchange 2003 server both the POP3 & IMAP4 virtual servers have the
> > following
> > settings: the messages are being encoded in MIME/Both plain text and HTML
> > allowed and the character set is ISO 8859-1. Again thanks for your
> > help......
> >
> >
> >
> >
> > "Ben Winzenz [Exchange MVP]" wrote:
> >
> >> Totally unrelated. The online defrag process indicates how much white
> >> space
> >> exists in the Exchange databases.
> >>
> >> As far as your attachment problem, have you tested sending to an external
> >> account that you have (Yahoo, hotmail, etc.)? Do they come over
> >> successfully that way? How are you encoding the messages? Unicode?
> >> ISO?
> >> What about format? Rich-text? Plain Text? HTML?
> >>
> >> --
> >> Ben Winzenz
> >> Exchange MVP
> >> MessageOne
> >>
> >>
> >> "Rito" <Rito@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> >> news:0D8EBF5E-D90E-40D9-966E-3AE3A23D4356@xxxxxxxxxxxxxxxx
> >> > Recently users have been complaining about errors when sending
> >> > attachments.
> >> > What is going on is they are sending attachments and are able to view
> >> > those
> >> > attachments in their sent items folders but the recipient is not able
> >> > to
> >> > open
> >> > the attachments. I've checked my event viewer and I keep getting Event
> >> > ID
> >> > 1221 which is stating that online defragmentation has terminated with 3
> >> > megabytes of free space, but when I look at my hard drive space I have
> >> > over
> >> > 63 Gigs of free space. Does this event ID have anything to do with my
> >> > attachment problems? Thanks in advance for your time and assistance.
> >> >
> >> >
> >>
> >>
> >>
>
>
>
.

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