Re: Changing Simple Display Name in Exchange 2003

Hi Vance,

The simple display name is only used by systems that cannot interpret
characters (ANSI) in the display name. The GAL will be populated by the
display name and not the simple display name, because it is a system that
can interpert ANSI characters.

Regards
--
Ben Hoffman
MCP (Win2000 Pro/Server & Exchange 2003 Admin)
http://www.ExchangeIS.com

"Vance McMillan" <Vance McMillan@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:4DF6EE2F-A41C-42AD-A1FF-16D27956F909@xxxxxxxxxxxxxxxx
> Hi Ben
>
> Thanks, we've got the Recipient Update Service interval set to Always run.
> However, even manually running the update doesn't fix the problem. I found
> that if I modify the Display name in the "General" tab within user's AD
> profile, that would appear when I look for the user's name in the Global
> Address book. However, modifying the simple display name ("Exchange
> Advanced"
> tab within user's AD profile) doesn't come through with the update.
>
> Our Exchange Environment across the board is a mess atm, as we're in the
> middle of migrating from Exch55 to Exch2003. In saying that, we are
> finding
> that this problem can be experienced within the same site where the
> Exch2003
> server is, so the environment locally should be fine (Exch2003/AD2003).
>
> Outlook clients are 2000 and 2003, both have the same experience (2003 not
> in cached mode).
>
> "Ben Hoffman" wrote:
>
>> Hi Vance,
>>
>> Did you do an "Update now" in ESM for the recipient update service of
>> each
>> domain?
>> Do you have any sites that have a delayed replication schedule?
>>
>> Another factor that will cause this problem is if your clients are
>> running
>> Outlook 2003 in Cached mode, if this is the case users will be getting
>> the
>> Offline Address Book (OAB) and will not get an updated address book until
>> the next time the OAB update interval is ran, by default this is every 24
>> hours.
>>
>> Regards
>> --
>> Ben Hoffman
>> MCP (Win2000 Pro/Server & Exchange 2003 Admin)
>> http://www.ExchangeIS.com
>>
>


.

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