RE: weirdness... intermittently loose SSL connectivity from the Internet and SMTP issues with CERTAIN Domains- pacbell.net, hotmail...

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Hi Alan,

The two problems seem to be different.

Respect the first one, can you Ping the Exchange server from external
machine? What's the error page you got in OWA? And can you access the SMTP,
POP or some other service port on the server at that time? Check IIS log
should be helpful to this problem.

324279 HOW TO: Configure Web Site Logging in Windows Server 2003
http://support.microsoft.com/?id=324279

Respect the second problem, please use Message Tracking Center to track
this message. If it is stuck in queue finally, then on which step it fails
to be delivered? Please send this fragment in SMTP log to me at
v-patcai@xxxxxxxxxxxxx

How to enable message tracking in Exchange 2000 Server and in Exchange
Server 2003
http://support.microsoft.com/?id=246856

XADM: Using the Message Tracking Center to Track a Message
http://support.microsoft.com/?id=262162

Hope the info helps. This problem appears to be a little weird so we may
need more time to isolate it. You effort will be appreciated.

Regards

Pat Cai
Microsoft Online Partner Support

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--------------------
> Reply-To: "Alan Drown" <adrown@xxxxxxxxxxxxxx>
> From: "Alan Drown" <adrown@xxxxxxxxxxxxxx>
> Subject: weirdness... intermittently loose SSL connectivity from the
Internet and SMTP issues with CERTAIN Domains- pacbell.net, hotmail...
> Date: Mon, 13 Jun 2005 20:27:54 -0700
> Lines: 39
> X-Priority: 3
> X-MSMail-Priority: Normal
> X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
> X-RFC2646: Format=Flowed; Original
> X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
> Message-ID: <eqmaTEJcFHA.3400@xxxxxxxxxxxxxxxxxxxx>
> Newsgroups: microsoft.public.exchange.admin
> NNTP-Posting-Host: adsl-67-114-150-243.dsl.sntc01.pacbell.net
67.114.150.243
> Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!tk2msftngp13.phx.gbl
> Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.exchange.admin:68102
> X-Tomcat-NG: microsoft.public.exchange.admin
>
> Very strange problem....
>
> It's happened twice now in the last week and a half.
>
> Windows 2003 and Exchange 2003
> I'll attempt to connect my Outlook to the Exchange server over the
Internet
> and it wont connect (normally a working rpc over http setup)
> I then attempt to go to the Exchange server via OWA and it wont work
> either!!!
>
> So I then start up and connect to the corp network via the VPN client and
> both Outlook and OWA are working fine....
> So, you might say it's something to do with my firewall but it doesnt
appear
> to be.
>
> ON TOP OF THAT. COINCIDENCE or NOT...
> during this same issue of access via SSL, the Exchange server is having
> problems sending to certain mail Domains.
> namely pacbell.net and hotmail.com. Other domains appear to have no
> problems.
> I look at my smtp log and I see the SMTP session connecting to the
> respective SMTP servers, they talk, have a cup of coffee and then when
it's
> time to send data, it never happens. I dont see any errors in the
> conversation just no data gets sent ,no request to QUIT nothing. I get
the
> sender okay, recipient okay and that's that. messages for these domains
> start to pile up in the queue.
>
> If I reboot my exchange server , I can then access the exchange server
with
> Outlook and OWA with out any problems.
> All the mail in the queue gets delivered...
>
> This is very weird.
>
> Has anyone run into this before or have any suggestions?
>
> TIA
> alan
>
>
>

.

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