Re: Mailbox is doubling in size daily
- From: "Hank Arnold" <rasilon@xxxxxxx>
- Date: Thu, 9 Jun 2005 04:53:26 -0400
Sounds like a call to PSS is in order.....
--
Regards,
Hank Arnold
"Donald Palmer" <DonaldPalmer@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:4F0B36DF-01B6-402C-AD84-D91667D4BD97@xxxxxxxxxxxxxxxx
> We are using Symantec Antivirus Corporate edition on the desktop and I am
> using Symantec for Exchange on the server. When I arrived to work on
> Monday
> morning at 8am things were fine. By 9am the exchange store shut down
> because
> it reached the 16GB limitation. I was able to mount the store and look at
> the sizes of the mailboxes and found that the one user's mailbox was about
> 3
> to 3.5 GB in size. I had run the offline defragmentation and even had
> other
> people archive and delete unneccesary mail. Everytime that space was
> cleared
> up, this user's mailbox would fill the empty space. By 5pm on Monday, the
> mailbox had reached just under 5GB of disk space and my store was shutdown
> again. By the next morning, I used the registry entry to temporarily to
> increase the limitation to 17GB and we exported all of his mail. It
> created
> a 5GB .PST file. I then was forced to delete his mailbox and purge it
> from
> the system. Once I ran maintenance and an offline defrag the database
> size
> had decreased back to 11gb. I then created a new mailbox for the user and
> we
> imported select information back to the exchange server (like items from
> his
> calendsr) His mailbox is currently at about 33MB. We ran antivirus scans
> on
> the server and on his computers. No viruses were found. The only thing
> we
> were able to determine was that all of his file attachments were now huge.
> Files that should have been less than 1mb were now over 100mb in size.
> They
> are still that way in the .PST file. So this is where I am at now. I am
> stuck trying to determine what caused the problem in the first place.
> Also,
> as an extra precaution I had him change his password in case someone had
> stolen it but like I said there was no indication of a virus and we even
> checked for spyware and adware. Nothing.
>
> So any help would be great.
>
> Thank You,
> Donald Palmer, MCSE
>
> "Arlo Clizer [MVP]" wrote:
>
>> "=?Utf-8?B?RG9uYWxkIFBhbG1lcg==?="
>> <DonaldPalmer@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
>> news:245D3C2F-6944-432D-973B-7196F221E2B4@xxxxxxxxxxxxx:
>>
>> > I have an extreme situation. I have a user that their mailbox is
>> > growing in size too quickly. I am not seeing the user being used as a
>> > relay as I would expect his inbox to fill up. What looks like is
>> > happening is that any email with a file attachment, the file
>> > attachment is increasing in size. A simple Visio document that is
>> > less than 1MB in size is now listed as being 122MB in size in the
>> > mailbox. I do not know what is causing the file attachments to grow.
>> > I am currently running Virus Scans to look for trouble but I would
>> > expect everyone to be affected and it is only the 1 user. I am
>> > getting ready to delete the mailbox and start over.
>>
>> I've sure never heard of this before. What are you using for antivirus?
>> What does the size show up as from the client side?
>>
>> Regards,
>>
>> --
>> Arlo Clizer
>> Exchange MVP
>> FAQ: http://www.exchangefaq.org
>> Archives: http://groups.google.com
>>
.
- References:
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- From: Donald Palmer
- Re: Mailbox is doubling in size daily
- From: Arlo Clizer [MVP]
- Re: Mailbox is doubling in size daily
- From: Donald Palmer
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