Re: Mailbox is doubling in size daily



This sure is an interesting phenomenon. Like Arlo said, I've never heard of
that either. One thing you could do is to impose mailbox limit to the
offending mailbox so it won't bring down the whole server when it eats up
the info store space.

"Donald Palmer" <DonaldPalmer@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:4F0B36DF-01B6-402C-AD84-D91667D4BD97@xxxxxxxxxxxxxxxx
> We are using Symantec Antivirus Corporate edition on the desktop and I am
> using Symantec for Exchange on the server. When I arrived to work on
Monday
> morning at 8am things were fine. By 9am the exchange store shut down
because
> it reached the 16GB limitation. I was able to mount the store and look at
> the sizes of the mailboxes and found that the one user's mailbox was about
3
> to 3.5 GB in size. I had run the offline defragmentation and even had
other
> people archive and delete unneccesary mail. Everytime that space was
cleared
> up, this user's mailbox would fill the empty space. By 5pm on Monday, the
> mailbox had reached just under 5GB of disk space and my store was shutdown
> again. By the next morning, I used the registry entry to temporarily to
> increase the limitation to 17GB and we exported all of his mail. It
created
> a 5GB .PST file. I then was forced to delete his mailbox and purge it
from
> the system. Once I ran maintenance and an offline defrag the database
size
> had decreased back to 11gb. I then created a new mailbox for the user and
we
> imported select information back to the exchange server (like items from
his
> calendsr) His mailbox is currently at about 33MB. We ran antivirus scans
on
> the server and on his computers. No viruses were found. The only thing
we
> were able to determine was that all of his file attachments were now huge.
> Files that should have been less than 1mb were now over 100mb in size.
They
> are still that way in the .PST file. So this is where I am at now. I am
> stuck trying to determine what caused the problem in the first place.
Also,
> as an extra precaution I had him change his password in case someone had
> stolen it but like I said there was no indication of a virus and we even
> checked for spyware and adware. Nothing.
>
> So any help would be great.
>
> Thank You,
> Donald Palmer, MCSE
>
> "Arlo Clizer [MVP]" wrote:
>
> > "=?Utf-8?B?RG9uYWxkIFBhbG1lcg==?="
> > <DonaldPalmer@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
> > news:245D3C2F-6944-432D-973B-7196F221E2B4@xxxxxxxxxxxxx:
> >
> > > I have an extreme situation. I have a user that their mailbox is
> > > growing in size too quickly. I am not seeing the user being used as a
> > > relay as I would expect his inbox to fill up. What looks like is
> > > happening is that any email with a file attachment, the file
> > > attachment is increasing in size. A simple Visio document that is
> > > less than 1MB in size is now listed as being 122MB in size in the
> > > mailbox. I do not know what is causing the file attachments to grow.
> > > I am currently running Virus Scans to look for trouble but I would
> > > expect everyone to be affected and it is only the 1 user. I am
> > > getting ready to delete the mailbox and start over.
> >
> > I've sure never heard of this before. What are you using for antivirus?
> > What does the size show up as from the client side?
> >
> > Regards,
> >
> > --
> > Arlo Clizer
> > Exchange MVP
> > FAQ: http://www.exchangefaq.org
> > Archives: http://groups.google.com
> >


.



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