RE: Mysterious missing emails

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Joe,
I'm experiencing the same problem..except all messages sent to the user's
inbox disappear. No rules, view filters, etc. in Outlook.
I've seen at least one other post of the same problem. I don't think anyone
has an answer...and all the MVPs keep pointing to obvious answers that folks
like us have already checked before posting here.
I've taken the client side out of the equation and isolated the problem on
the Exchange server. I'm convinced that this is some kind of bug or maybe an
undetected virus in Exchange...maybe if enough people start reporting it,
then a solution will eventually be found.

"jmarr" wrote:

> This is strange:
>
> I have a user who complains that he doesn’t get all of his emails. At first,
> I tracked his the "missing" emails using message tracking and I saw that they
> where delivered to his message store. So I figured he had something configure
> that was deleting the messages or filtering them. He insists he has no rules
> that delete the messages. He is a remote user so I cant confirm his outlook
> config. To verify whether or not the message was hitting the store, I
> created a new message store to "journal" his email to a public filter, and
> saw every email he says he didn’t get in the public folder, but when I open
> his mailbox, it isn’t there. I’m running exchange 2003. Has anyone else
> experienced this problem?
>
.

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