Re: OU name change

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Well Ms. Kim that is your problem there. You need to back up and start all
over again. Get rid of that new profile and go back to the old one.
Here's what I did for someone at my company who got married without deleting
her user account. I logged into her Outlook and exported her email to a .pst
file. I changed her login name from single@xxxxxxxxxxxx to
married@xxxxxxxxxxxxx I got rid of her single@xxxxxxxxxxxx mailbox and
created a new one for married@xxxxxxxxxxxx and then imported all her mail
from that .pst file I created. Now her login ID is married and her emails
sent show from married@xxxxxxxxxxxxx You can change her display name in
Exchange but it is still going to show email as being sent by
single@xxxxxxxxxxxxx Maybe Ben knows of a better way and can chime in again.


"Kim" <Kim@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:D8B0E9CF-CAB9-4D90-B417-E9523CB17248@xxxxxxxxxxxxxxxx
> Yes, I created a new profile and kept the old one. All of the e-mail
> addressed to the old display name is gone. I can send and receive from
> both
> profiles.
>
> "AllenM" wrote:
>
>> the display name has nothing to do with your issues. Did you change the
>> email account in Outlook? In other words did you create a new profile
>> with
>> the new SMTP address you just created? Go into Control Panel/Mail to
>> check.
>>
>> "Kim" <Kim@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:3C419F2D-458D-4240-9E0D-611E2591D2A0@xxxxxxxxxxxxxxxx
>> >I tried using a different machine and using OWA. I see exactly what I
>> >see
>> >on
>> > her machine. Do you think I should try changing the display name back
>> > to
>> > the
>> > old last name?
>> >
>> > "Ben Winzenz [Exchange MVP]" wrote:
>> >
>> >> That shouldn't have caused any problems. Have you tried to view the
>> >> mailbox
>> >> using a different machine (with different Outlook profile)? What
>> >> about
>> >> with
>> >> OWA? If those work ok, I'd suspect a corrupt Outlook profile.
>> >>
>> >> --
>> >> Ben Winzenz
>> >> Exchange MVP
>> >> MessageOne
>> >>
>> >>
>> >> "Kim" <Kim@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> >> news:53858ED6-C91F-42CE-B7BF-859C281BBF79@xxxxxxxxxxxxxxxx
>> >> > Not the login name. The display name. I went to the properties of
>> >> > the
>> >> > user,
>> >> > General tab and changed the display name to the new last name. I
>> >> > went
>> >> > to
>> >> > the
>> >> > e-mail address tab and added the new e-mail address and set it as
>> >> > primary
>> >> > SMTP. What did I do wrong?
>> >> >
>> >> > "AllenM" wrote:
>> >> >
>> >> >> What do you mean by you changed her name? The login name? The email
>> >> >> display
>> >> >> name? Her SMTP mail address?
>> >> >>
>> >> >> "Kim" <Kim@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> >> >> news:97D6FA6E-6C27-437A-AC7C-C44CEA7C4A5E@xxxxxxxxxxxxxxxx
>> >> >> >I just changed a user's last name due to marriage. I made the new
>> >> >> >last
>> >> >> >name
>> >> >> > the primary. When I opened the inbox, the inbox was empty and
>> >> >> > all
>> >> >> > of
>> >> >> > her
>> >> >> > subfolders are empty. The calendar, tasks, contacts are there.
>> >> >> > How
>> >> >> > can
>> >> >> > I
>> >> >> > get
>> >> >> > all of her inbox plus the subfolders back? We are on Exchange
>> >> >> > 2003.
>> >> >> >
>> >> >> > Thank you!
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>


.



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