Re: Exchange 2003, lost messages and tracking

I'd be checking for any Outlook filters that are applied (view filters).
Check the Dumpster as well. There is a registry key that allows you to view
the Dumpster (aka Deleted Items Retention) for all folders. Is it possible
that another mail client connected to this mailbox and download or deleted
the message?

--
Ben Winzenz
Exchange MVP
MessageOne


"jojo" <jojo@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:37CD3136-B504-4D7A-871C-7F7FC05DD46D@xxxxxxxxxxxxxxxx
> AD 2000 domain, single forest, single domain, single exchange site
> Exchange 2003
> Windows 2003 Ent
>
> I have a strange problem going on here. I've been receiving complaints
> periodically about users not receiving message with xls attachments. I
> sent
> the user and myself 3 messages from a test yahoo account with sequential
> subjects (1,2,3.) and a .xls attachment. I received all 3 messages and
> attachments to my account. The user in question only received the 2nd and
> 3rd message with attachments.
>
> The message tracking center shows all 3 messages being delivered with the
> final entry being "SMTP Store Driver: Message delivered locally to store
> user@xxxxxxxxxx" for all the messages (including the "lost" message).
>
> I've checked the spam/AV logs and the messages were not filtered. Also,
> message filtering is not being preformed by exchange.
>
> Is there anyway to track an attachment through the exchange system? Are
> there any other tracking or troubleshooting steps that can determine what
> happened to the "lost" message?
>
> Any advice about the troubleshooting problem would be appreciated.
> Thanks
>
>
>
>
>


.

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