Re: mailbox store not mounting

There seem to be a few Technet articles on mounting issues. Try this one to
begin with.

http://www.microsoft.com/technet/prodtechnol/exchange/2003/wontmount.mspx


"paulb" <paulb@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:05B50EAF-9EB9-48CA-83E8-B4F950D5EAEE@xxxxxxxxxxxxxxxx
> Hello;
>
> I'm trying to prepare disaster/recovery documentation. We laso have a test
> exchange server I have been experimenting with. The problem I am having is
> as
> follows:
>
> Public and private info stores wont mount. Micrsoft Information Store
> Service is running though. During my experimentation....I did a full
> backup
> about 5 days ago. After the backup, I dismounted the databases and deleted
> them. I performed a restoral according to Computer Associates
> documentation.
> After the restoral, the databases mounted without any problems.
>
> I than moved the databases, transaction log files and to another disk
> (which
> our dept plans on doing in the near future with our real exchange server),
> everything went smoothly and databases mounted no problem. I than
> dismounted
> them and deleted them again....went to do the restoral (same as before).
> The
> restore completed successfully. The databases would not mount. When I try
> to
> mount them I get the following error: An internal processing error has
> occurred. Try restarting the exchange system manager, or the information
> store, or both." (which i have) I have tried the restoral process
> twice.....same thing happened second time.
>
> In the app log, I get 4 different error messages but numerous times:
>
> 1)Event ID 1029
> Failed to replicate the security descriptor to the metabase. Error code
> 8000500d.
>
> 2)Event ID 1005
> Unexpected error <<0xc1050000 - An unexpected, unknown error has
> occurred...
> MAPI or an unspecified service provider ID no: 8004010f-0000-00000000>>
> occurred.
> 3)Event ID 9175
> The MAPI call 'OpenMsgStore' failed with the following error: The
> microsoft
> exchange server computer is not available. Either there are network
> problems
> or the exchange server computer is down for maintenance. The mapi provider
> failed.
> Microsoft Exchange Server Information Store ID no: 8004011d-0526-0000000
> 4)Event ID 8197
> Error initializing session for virtual machine MU. The error number is
> 0x8004011d. Make sure Microsoft Exchange Store is running.
>
>
> Does anyone know if it is possible or not possible to do a restore after a
> move using the backup from before the move? (and not encounter the above
> problem)
>
>
> Thank you.


.

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