RE: Can't see 100MB of mail
- From: Mike C <MikeC@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Tue, 26 Apr 2005 10:15:03 -0700
Sorry about the two threads, but I didn't see the first after a couple of
hours, so I posted the second.
Michel, I used this utility and was able to see the items in the 'Root'
folder. I played around with the interface to see if I could set one of the
existing folders as a copy destination and copy the messages out of root, but
the utility kept giving exception errors and terminating.
Anyway, I was able to use it to delete the messages from the root folder.
ESM and the Outlook folder sizes now show about the same.
I found it kind of interesting that the utility labeled the Outlook Today as
the 'Top of Information Store' and had a seperate area called 'Root Folder'
that contained the 'Top of Information Store'. The mailbox was still on an
Exchange 2003 server at the time.
I found other references on google to this utility and it seems to have a
lot of uses.
Thanks again for everyone's input.
"Michel Boks" wrote:
> Mike,
>
> You can use the MDB Viewer (MDBVU32.EXE) to see what's in the mailbox. An
> example of how to use the tool can be found in article
> http://support.microsoft.com/default.aspx?scid=kb;en-us;258959.
>
> Regards,
>
> Michel Boks - B.ICT
> MCSE NT4/2000
>
> "Mike C" wrote:
>
> > I have a user who started receiving mailbox over the size limit messages. I
> > checked Exchange System manager and the mailbox was at 108MB which is indeed
> > over our set limits. The user claimed that he had deleted everything from
> > his mailbox.
> >
> > I opened an Outlook profile, checked folder size and it said his mailbox was
> > < 1MB. I manually looked at all the folders and the mailbox did not have a
> > lot of data in it. I moved the mailbox from one mail store to another on the
> > same Exchange 2000 server, ESM still showed 108MB. I used exmerge on the
> > mailbox and the resulting PST was < 1MB. I checked the Outlook Today folder
> > and the user did have 30K of mail items there, but nothing close to what ESM
> > was showing. I also used the EXCHNG32 client and it showed < 1 MB in the
> > mailbox. Since the mailbox was on an Exchange 2000 server, I drillled down
> > through the EFS drive and the mailbox folder was < 1MB in size.
> >
> > I decided to move the mailbox to an Exchange 2003 server using the Exchange
> > 2003 ESM. It shows the mailbox folders as they move and a count of the items
> > in each folder.
> >
> > The first folder that moved was the Root folder and ESM said it contained
> > 870 items. Watching the destination mailbox store via ESM showed that about
> > 100MB of data must have been in this folder.
> >
> > Where is the Root folder and how can I view the items in it via a mail
> > client? I believe that these items can be deleted, but I can't see them to
> > delete them.
> >
> > Any help would be appreciated.
> >
> > Mike
> >
> >
.
- References:
- Can't see 100MB of mail
- From: Mike C
- RE: Can't see 100MB of mail
- From: Michel Boks
- Can't see 100MB of mail
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