Re: 503 5.5.2 Send hello first

From: Rich Matheisen [MVP] (richnews_at_rmcons.com.NOSPAM.COM)
Date: 03/22/05


Date: Mon, 21 Mar 2005 22:34:06 -0500


"Sidney Zhang" <sidneyz@tom.com> wrote:

>Hi:
>I got a very strange problem, we want to send some emails from a Lotus notes
>email server to a newly created exchange2k3 server. (One component of Small
>Business Server. )
>Exchange2K3 server seems works fine, can send/receive email with most of the
>email severs available on Internet.
>The problem is Exchange2K3 always reject email from the Lotus notes server.
>With error message:
>---------------------
>Error transferring to mail.PURESINO.COM; SMTP Protocol
>Returned a Permanent Error 503 5.5.2 Send hello first
>---------------------
>
>Can anyone give me a hint, how can I fix it?

How you'd "fix" it depends on whether or not you see the "HELO" in the
SMTP protocol log before you see the "MAIL FROM" command.

If there's no HELO/EHLO then you'll have to fix the Notes server.

-- 
Rich Matheisen
MCSE+I, Exchange MVP
MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm


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