Re: Information store on WSS 2003
From: Scott Schnoll [MSFT] (scschnol_at_online.microsoft.com)
Date: 03/16/05
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Date: Wed, 16 Mar 2005 08:29:34 -0800
Hi,
If you are getting event 481 with error 1022 it indicates loss of
communication with the storage, not with the network. The 1022 error is a
generic error that appears whenever a disk input/output (I/O) problem
prevents Exchange from gaining access to a requested page in the database or
to a check file. A disk or controller failure may have occurred, and access
to the entire drive has been lost, sometimes temporarily. Check the system
log for I/O or drive errors near the time of the 490 event. This issue may
occur because the path for the check file (such as E00.chk) is not correct,
which may be caused by a drive failure.
Some things to look at that might help resolve the problem:
1. Check and double-check all cables. Make sure connections are good and
tight.
2. Check for firmware and driver updates for storage solution.
Generally, it is recommended that you run with the latest firmware and
drivers.
3. Check for Windows updates at http://windowsupdate.microsoft.com.
4. Check with your storage manufacturer to see if one or more settings
need to be adjusted (e.g., controller tweaks, etc.).
Hope this helps.
-- Scott Schnoll This posting is provided "AS IS" with no warranties, and confers no rights. Please do not send email directly to this alias. This alias is for newsgroup purposes only. "Charlie" <Charlie@discussions.microsoft.com> wrote in message news:429BE19C-8DFC-4591-BFAE-AB0494AB885B@microsoft.com... > Hi, > > We have exchange 2003 and have recently added a powervault 745n to the > mix. > Followed the instructions for moving our info store to the shares created > by > the wizard. > > Now the info stores periodically become unavailable (event 481 and 1022). > No > other clues except perhaps 1. An event for the network card appears that > says > that the network link is down. 15 seconds later its back up again. The > errors > from ESE dont appear in the Applicaiton event log until more than 1 hour > later. > > Ive just disabled the setting that allowsw the system to shut down the > device to save power, colud this have been the problem?
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