OWA Inbox Subfolders no longer display? (Solved)

From: ISD (ISD_at_discussions.microsoft.com)
Date: 03/14/05


Date: Mon, 14 Mar 2005 12:49:02 -0800

Outlook Web Access 2003

I have a strange issue occurring with OWA (Exchange Server 2003). When a
user logs in and attempts to click on the + next to their INBOX to open the
subfolders the hour glass animation starts and continues without any error or
the display of the expected subfolders.

I have tried multiple workstations and they all exhibit the same behavior.
These are internal users so there is no firewall.

This just started to happen last week. Possibly due to an Exchange update I
installed last week.

http://support.microsoft.com/?kbid=883543

Anyone have a clue?

Solution:
While I was checking the settings I noticed my Google tool bar was set to
block pop-ups. Allowing pop-ups for the OWA page restores the ability to view
the Inbox subfolders.



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