Re: Retrieve deleted messages from server?

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From: WetBehindEars (WetBehindEars_at_discussions.microsoft.com)
Date: 03/02/05 

Date: Wed, 2 Mar 2005 07:17:07 -0800

We do have Exchange 2003. The retention option is not set. We use Veritas
9.1 and I am in the process of restoring the sent items. Thanks for help.

"JeffG" wrote:

> On Wed, 2 Mar 2005 06:29:03 -0800, "WetBehindEars"
> <WetBehindEars@discussions.microsoft.com> wrote:
>
> >Can I restore a users sent items folder or do I have to restore the whole
> >box?
>
> That will depend entirely on your backup product - or advanced
> functionality of your mail server.
>
> >I have a user who moved her sent items to her deleted items and then
> >deleted from there. I have tried the "recover deleted items" options, but
> >nothing is in there. Any suggestions?
>
> If there's *nothing* in the recover deleted items, it could be that
> your mail server doesn't support it - I believe this is an Exchange
> function. If your mail server is Exchange, the deleted item retention
> may not be turned on.
>
> My guess is that you're not using Exchange, as I don't believe you
> actually CAN delete or move the entire sent items folder when you're
> using Exchange/Outlook - they're what Exchange terms "special folders"
> and they are protected.
>
> And, if you're not using Exchange, then my first answer is the only
> option - it will depend entirely on the capabilities of your backup
> product - or alternately, on the functionality of your mail server, as
> Outlook itself won't have the data no matter what your server is...
>
> There are some "dumpsteralwayson" options (registry tweaks) for
> Outlook, but again I think they only work with Exchange - and they do
> not work retroactively so far as I know.
>
> Sry for bad news...
> JeffG
>

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