RE: ESM will not purge orphan account from old server
From: Michael (Michael_at_discussions.microsoft.com)
Date: 02/18/05
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Date: Fri, 18 Feb 2005 06:37:07 -0800
<RESOLVED>
Many thanks to:
Alan Sun
Microsoft Online Partner Support
He had posted in another thread on the same issue and here is what I had to
do using his recommendations.
I was unable to delete the store. I had to dismount the store and then
move/delete EDB and STM files. Start the services and mount the store once
again. (This caused it to re-create the databse/store) However I was stil
unable to un-install Exchange. It still told me that there was a user
associated with that store even though ESM said nothing except SMTP and
system mailbox.
I then had to open up ADSI Edit and browse to -
Configuration Container-->Configuration-->Services-->Microsoft
Exchange--><Organization Name>-->Administrative Groups--><AG
Name>-->Servers--><Server Name>-->Information Store-->First Storage
Group, highlight the mailbox Store, and open its Properties.
There was a "Backup Exec user" that had been setup prior to my arrival here
and is no longer used in the function of backups. I however was unable to
remove them with the ADSI Edit utility. I kept getting an error message "The
attribute cannot be modified because it is owned by the system". Since this
account was still in the highest level of our forest but not being utilized,
I removed the account, forced a replication and was then able to remove the
account. Exchange is un-installing as I type.
Thanks again!
Michael
"Michael" wrote:
> <UPDATE>
>
> Integrity\Eseutil checks and everything come back w/o errors and processes
> correctly. While attempting to move mailbox once again I get:
>
> "progress code="0" milliseconds="22734">Moving messages.</progress>
> - <summary isWarning="false" errorCode="0xc1054005">
> The MAPI call failed. MAPI or an unspecified service provider. ID no:
> 80004005-0000-00000000 "
>
> Searching on this message it appears to be a possible rights issue. When
> looking into the virtual drive "M:\<domain>\MBX\<user>" there is no tab for
> security. I cannot take ownership or specify rights. There are system
> mailboxes an they have security and permissions set. I cannot get any on
> this test user.
>
> Anyone?
>
>
> "Michael" wrote:
>
> > Hopefully someone can answer this question.
> >
> > We are moving from Exchange 2000 sp3 running on Server 2000 sp4 to Server
> > 2003 and Exchange 2003. All users are moved to the new box and things are
> > functioning.
> >
> > When un-installing Exchange 2000 to pull it out totally, I still see 1 user
> > account left and it will not un-install. In ESM the account shows with a RED
> > x. I can reconnect it to a test user account. Through AD I can take the
> > Exchange mailbox away, run cleanup and I get the RED x back. When I attempt
> > to purge, I click ok and the screen refreshes and the account does not
> > disappear. It is still there just as before. This has been here for over a
> > week and I am about out of options.
> >
> > Any advice would be greatly appreciated.
> >
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