Re: IMS crashing - 5.5

From: Andy David - Exchange MVP (adavid_at_pleasekeepinngcheesebucket.com)
Date: 01/26/05 

Date: Tue, 25 Jan 2005 20:01:31 -0500

You may have a corrupt message. if this is a an IMS only server, with
NO mailboxes on it, you can stop the store during a slow period,
rename the priv.edb and restart to create a new one. Check the queues
via the exch admin, do you have a message that never gets delivered
and sits in the queue? If the IMS is on a mailbox server, try using
mdbvue32 to delete the offending message if it indeed does exist.
http://support.microsoft.com/kb/165505

On Tue, 25 Jan 2005 05:43:11 -0800, "J Meyer"
<JMeyer@discussions.microsoft.com> wrote:

>Just curious - I'm looking for Uninst.exe, IMCmsg.dll, and Msexcimc, correct?
>I found the versions the KB artilce listed in the following locations:
>
>C:\exchsrvr\837794\UNINSTALL - uninst.exe
>C:\exchsrvr\RES - Imcmsg.dll
>C:\exchsrvr\CONNECT\MXEXCIMC\BIN
>
>IMS started crashing again last night at about 10 and stopped at 4 am. It's
>been OK since then, but obviously there is still a problem.
>
>
>"Andy David - Exchange MVP" wrote:
>
>> On Mon, 24 Jan 2005 15:09:02 -0800, "J Meyer"
>> <JMeyer@discussions.microsoft.com> wrote:
>>
>> >Hi,
>> >
>> >My IMS kept crashing with event 7031 and the message in event viewer: The
>> >Microsoft Exchange Internet Mail service terminated unexpectedly. It has done
>> >this 1 time (s). The following corrective action will be taken in 60000
>> >milliseconds: Restart the service.
>> >
>> >I applied the patch recommended here (as suggested by other posts):
>> >http://support.microsoft.com/default.aspx?scid=kb;EN-US;837794
>> >and added the SuppressNDROptions value with the 100 value. Everything is
>> >working so far, but I'm still getting what appear to be NDRs lining up in the
>> >queue for spam that doesn't have any domain in the Originator field. Maybe
>> >not as many, but they're there. Shouldn't I not be getting any?
>> >
>> >Thanks.
>>
>>
>> I would verify the file verisions match the ones listed for the hotfix
>> as well that you have correctly added the right entries in the
>> registry. I wonder if those NDRs you are seeing were already "in the
>> loop" and werent subject to the suppression.
>>
>>

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