Re: Help - backups are not working
From: Fredrick A. Zilz (fzilz_at_NOSPAM.interhealthusa.com)
Date: 01/25/05
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Date: Tue, 25 Jan 2005 09:32:32 -0800
This is the application event log error:
Event Type: Error
Event Source: ESE
Event Category: Logging/Recovery
Event ID: 217
Date: 1/25/2005
Time: 8:26:32 AM
User: N/A
Computer: IH-EXCHANGE02
Description:
Information Store (3268) First Storage Group: Error (-4001) during backup of
a database (file D:\Program Files\Exchsrvr\mdbdata\priv1.edb). The database
will be unable to restore.
For more information, click http://www.microsoft.com/contentredirect.asp.
I have not tried an offline backup. I will have to wait until after office
hours (minimize impact of down time) to take the information store offline.
The exchange server is only running GFI mailessentials and GFI mailsecurity
for spam and virus protection. I can try disabling these services at end of
day as well. I hesitate to take spam protection offline because our inboxes
get flooded immediately - its absolutely ridiculous and amazing the amount
of spam we get. :-(.
"DT" <DT@discussions.microsoft.com> wrote in message
news:205FB638-26F0-4329-AE87-5208AAB1CE85@microsoft.com...
> Are you recieving any event log errors in relation to the backup?
>
> also if u have AV client running on the server, has it got the exclusion
> for Exchange files?
>
> have you tried offline backup with success?
>
> regards
>
>
>
> "Fredrick A. Zilz" wrote:
>
>> I have been using Brightstor Archserve backup from CA. My backups began
>> failing for my exchange information store. I run one Exchange 2003
>> standard
>> server. On the suggestion of CA tech support I ran an NT backup on the
>> exchange server. It also fails. The report shows this:
>>
>> Backup Status
>> Operation: Backup
>> Active backup destination: File
>> Media name: "Backup.bkf created 1/25/2005 at 8:07 AM"
>>
>> Backup of "IH-EXCHANGE02\Microsoft Information Store\First Storage Group"
>> Backup set #1 on media #1
>> Backup description: "Set created 1/25/2005 at 8:07 AM"
>> Media name: "Backup.bkf created 1/25/2005 at 8:07 AM"
>>
>> Backup Type: Normal
>>
>> Backup started on 1/25/2005 at 8:07 AM.
>> The 'Microsoft Information Store' returned 'Error returned from an ESE
>> function call (d).
>>
>> ' from a call to 'HrESEBackupRead()' additional data '-'The 'Microsoft
>> Information Store' returned 'Error returned from an ESE function call
>> (d).
>>
>> ' from a call to 'HrESEBackupRead()' additional data '-'
>> The operation was ended.
>> Backup completed on 1/25/2005 at 8:26 AM.
>> Directories: 0
>> Files: 1
>> Bytes: 9,409,921,806
>> Time: 18 minutes and 39 seconds
>>
>>
>> Please help, it has now been a week since I have completed a backup.
>> Recent
>> history (exceeded 16 gig limit on my private mailbox store, used the 1
>> gig
>> temporary increase registry setting, ran offline defrag, users archived
>> thier mailboxes, ran another offline defrag. Exchange appears to be
>> running
>> correctly (mail going in and out, clients connecting without incident).
>>
>> Looking forward to your advice/direction.
>>
>>
>>
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