RE: SMTPSVC Event Id 402 - have to reboot Exchange Server

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From: John H (JohnH_at_discussions.microsoft.com)
Date: 01/19/05


Date: Wed, 19 Jan 2005 14:25:02 -0800

I neglected to mention that we are running a WatchGuard Firebox x700 firewall
with the 7.3 software on it and it is an SMTP proxy. Just in case that's
related.

Thanks.

"John H" wrote:

> We seem to get hit often with a rash of Event ID 402 messages -- which have a
> description of:
>
> Virtual Server 1: xx.xx.xx.xx (ip address) Maximum number of connections has
> been reached. Connection being closed.
>
> I've checked to ensure that we are not an open relay -- I checked both the
> SMTP Virtual server settings and the Internet Mail Service settings and have
> monitored the queues often. I don't believe we are allowing relaying.
>
> I have Exchange Server 2000 SP3 with SP3 hot fix rollup installed, and also
> have the following other software on this system: CA's BrightStor ArcServe
> Backup 11.1, CA's eTrust AntiVirus 7.1, and VamSoft's Open Relay Filter
> Enterprise Edition 1.52.
>
> The only other strange thing I've noticed is that when I go into the virtual
> server's properties panels -- and go to the Delivery tab, I cannot click on
> the "outbound connections" button to see the settings there. When I click it
> I get the following message:
>
> "Please ensure that the outgoing connections limit is greater than or equal
> to the per domain outgoing connections."
>
> Any ideas?
>
> Thanks in advance, John H


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