username doesn't resolve

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From: KPM (KPM_at_discussions.microsoft.com)
Date: 01/11/05 

Date: Tue, 11 Jan 2005 09:35:05 -0800

hi

I have Exchange 2000 running on a Windows 2000 server.

I had recently disabled a user account. Her Supervisor needs to verify the
user emails.
I went into active directory users and computers and unchecked the lock.
I shared the mailbox to her supervisor. I tried to add the user mailbox to
her supervisor outlook and it could not resolve that name in outlook. IT says
the username doesnot exist in active directory.

I am able to open outlook only from the terminal in which the user was
working before she got fired.

Kindly help me .

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