Re: Outlook loses connection to Exchange 2003

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From: Al Mulnick (amulnick_No_SPAM_at_ncDOTrr.com)
Date: 12/27/04


Date: Mon, 27 Dec 2004 08:39:27 -0500

I have a satellite broadband connection, with a gateway machine
between the server and the internet to provide NAT. The gateway
machine provides DHCP services, and hosts a local POP3 mail server
from which users pick up incoming e-mail.

Why aren't you starting there? If the user picks up their mail from the
POP3 gateway, why are you thinking that Exchange is involved in this issue?

Al

"Johann J Hanekom" <Johann.Hanekom@lycos.co.uk> wrote in message
news:1104144392.8bca4c442f2c58f2856b88b62f7b1de7@teranews...
>I have just completed a Windows 2003/Exchange 2003 installation on a
> server with 1.5Gb memory - not sure if the rest of the specs are
> relevant.
>
> The startup is configured with the /3GB switch as per recommendation,
> but none of the other performance settings have been implemented.
>
> I have a satellite broadband connection, with a gateway machine
> between the server and the internet to provide NAT. The gateway
> machine provides DHCP services, and hosts a local POP3 mail server
> from which users pick up incoming e-mail.
>
> The server has a single RAID 5 array split into two partitions. It
> provides file sharing, and has AD and DNS running on it. As far as
> possible the boot partition has been setup for the exclusive use of
> the operating system and Exchange, with all created data such as
> mailboxes, logs, files, etc hosted on a separate data partition.
>
> All services are running normally, and there are no error entries in
> the event viewer after the last re-boot. Internal mail can be sent and
> received OK, and so can internet mail.
>
> BUT
>
> Outlook takes about 30 seconds to connect to the Exchange server and
> open the mailbox (when it can connect) and sporadically is unable to
> connect at all. When this happens, a re-boot of the client machine
> usually restores the connection, but the system has not been running
> long enough to claim this cure always works.
>
> In any case, I don't think my 50 users are going to be very happy to
> have to re-boot everytime they lose connection to Exchange.
>
> Any idea where to start looking for the problem (and a solution)?
>
> Thanks



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