Re: Aaarggh! Cache mode problems again!
From: Ron (Ron_at_discussions.microsoft.com)
Date: 12/27/04
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Date: Mon, 27 Dec 2004 03:07:03 -0800
Hi
i just make the suggestions that you give to jim,
i have a similar problem ,posible you can give me a solution :
here is my scenario:
my DL doenst show up in the gal and It is appear in the sub list from the
gal
as example
I look for the dl "me"
" me " doesn't appear in the offline gal under Global address list
in my gal, i have following sub list as example EUROPE , ASIA etc.
"Me" is appear only under for the GAL sub list EUROPE in some
clients with cached mode.
When I don’t use Cached mode : it is working fine and I look for the DL
"me" in the gal
When I use a new client ,with a new installation sw installation, it is
working fine with cached mode, when I look for my Dl in the gal.
Now,
When I download manually the gal , in my current client where I have the
problem, it doesn't work, Only when I look in my address book in the sub list
EUROPE , can I see the entry from my DL,
The new installation from Outlook ,it didnt work too
Any suggestion or I missed something
I will appreciate your help
Regards
Ronnie
"Lee Li [MSFT]" wrote:
> Hi Jim,
>
> Thanks for your update. I would like to answer your questions as below.
>
> First, if you don't encounter such issue during Outlook 2003 Online Mode,
> actually user will not encounter issue for GAL after changing the following
> registry.
>
> HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Cached Mode
> Parameter: DownloadOAB
> Type: REG_DWORD
> Value: 0x00000000
>
> The mechanism of the registry is to force Outlook query GAL from GC instead
> of local OAB file.
>
> Second, I may have not made my points clear in last thread, so I state as
> below again.
>
> In Outlook 2003 cached mode, the Outlook will download full version of OAB
> during first login. And it will automatically updates the Offline Address
> Book on the client every 24 hours. When domain administrator makes any
> changes in the attribute of user object, the key point is that Offline
> Address Book in Exchange Server will also update every 24 hours unless you
> manually Rebuild Offline Address Book in ESM as I mentioned in last thread.
> This means basically that your customer may get the latest Offline Address
> Book within 24-48 hours. So if you prefer use this method, you need to
> follow the steps below to ensure Outlook Client Side with the latest GAL
> even in Exchange Cached Mode.
>
> In the situation you described, I suggest you perform the following step.
>
> 1. Every time domain administrator makes any changes in User Object
> attribute, after that, please follow steps below to manually rebuild OAB.
> This will force update in Active Directory and decrease 24 hours to update
> OAB in Exchange Server Side.
>
> Rebuild Offline Address Book
> ---------------------------
> 1). Open Exchange System Manager
> 2). Navigate to <Organization name>\Recipients\Offline Address book lists\
> 3). Right click on the default offline address list and select Rebuild.
>
> 2. Then you tell your customer every time they would like to get the latest
> user information, follow steps below to manually download Address book.
> This will force the downloading of update in Server Side, and decrease 24
> hours to update OAB in Outlook Client Side.
>
> Download Address book
> ------------------------
> 1). Open Outlook 2003.
> 2). Click Tools menu, point to Send/Receive and click Download Address
> Book¡
> 3). Clear Download Changes since last Send/Receive checkbox.
> 4). Select Full Details.
> 5). Choose \Global Address List and click OK.
>
> This will guarantee all your customers could get the latest OAB as they
> want when they are online. And even when they are offline, they can access
> the cached OAB in local disk.
>
> Hope this helps. If there is anything unclear or I can do, feel free to let
> me know. Thanks and have a nice day!
>
> BTW, in order to avoid confusion, let's focus on the post in the queue
> microsoft.public.exchange.admin, and please don't reply all duplicated
> posts in the following queues.
>
> microsoft.public.exchange2000.misc
> microsoft.public.exchange2000.admin
> microsoft.public.exchange.misc
> microsoft.public.exchange2000.general
> microsoft.public.exchange.setup
>
> Thanks & Regards,
>
> Lee Li
> Microsoft Online Partner Support
>
> Get Secure! - www.microsoft.com/security
>
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> =====================================================
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
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