Re: bad file in SMTP mailbox
From: Lanwench [MVP - Exchange] (lanwench_at_heybuddy.donotsendme.unsolicitedmail.atyahoo.com)
Date: 12/09/04
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Date: Thu, 9 Dec 2004 18:58:44 -0500
mike menard wrote:
> i use backup exec to backup the individual mailboxes of the users
> once a night.
> from this i can restore and individual mailbox or email if need be.
Right - but are you also doing an online backup of the stores? You need to.
>
> the SMTP mailbox i refer to is the one you see in exchange system
> manager with SMTP {guid} when you look at the individual mailboxes
> as shown in the attachment. it shows no messages, but when i back it
> up, the 'bad' attachment is in there.
OK. Are you sure you need to be backing this up as you're doing?
I'd call Veritas if you're having problems. Or check out their support
site - it's pretty good.
>
> mike
>
> "Lanwench [MVP - Exchange]"
> <lanwench@heybuddy.donotsendme.unsolicitedmail.atyahoo.com> wrote in
> message news:%23ZlaP5f3EHA.2624@TK2MSFTNGP11.phx.gbl...
>> mike menard wrote:
>>> we do a disk to disk and a disk to tape (for offsite)
>>> i remember when this particular message came in because the hr guy
>>> couldn't open it.
>>> the lady who sent it said she was sorry. it took me a while just to
>>> delete it, but now it seems stuck in the smtp mailbox.
>>
>> I'mnot sure what you mean by "smtp mailbox" - what specifically are
>> you backing up when this error appears? What software are you using?
>>
>>> i have recovered from 'problems' before with these backups, so i'll
>>> keep taking them.
>>
>> As long as you're also doing proper online backups of the stores,
>> that's fine
>>
>>> for now i have unselected the SMTP mailbox, but if i do that and
>>> they add new users,
>>> they are not selected by default and i have to keep checking to
>>> ensure their mailboxes are backed up,
>>> so no choice there.
>>> we backup the mailboxes as users sometimes delete email they need.
>>
>> Deleted Item Retention is your friend.
>>>
>>> mike
>>>
>>> "Lanwench [MVP - Exchange]"
>>> <lanwench@heybuddy.donotsendme.unsolicitedmail.atyahoo.com> wrote in
>>> message news:eFaq3ca3EHA.3120@TK2MSFTNGP12.phx.gbl...
>>>> mike menard wrote:
>>>>> when i back up the mailboxes (all selected) the SMTP mailbox has
>>>>> an error about an attachement that was sent to our hr department:
>>>>>
>>>>> Access denied to file SMTP
>>>>> (MAIL-{ACDD8910-5F1B-4B18-A0F5-EB290DE08B95}) [connections/cn=smtp
>>>>>
(mail)/cn={acdd8910-5f1b-4b18-a0f5-eb290de08b95}]?TempTable#1?#1?Denver
>>>>> Post Opportunities.
>>>>>
>>>>> no one in HR has this file in their mailbox, and the error will
>>>>> only occur when i back up the SMTP (guid) mailbox.
>>>>> how do you get into this mailbox and delete it? it shows no
>>>>> messages in ESM.
>>>>>
>>>>> mike
>>>>
>>>> Check with whomever makes your backup software - or don't do
>>>> brick-level backup. Or, don't do it unless you are also getting a
>>>> good online backup of
>>>> the stores themselves - brick/mailbox level backup sucks up time,
>>>> tape, is error prone, and is useless for disaster recovery.
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- Maybe in reply to: mike menard: "bad file in SMTP mailbox"
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