Re: Public Folder Permissions Not Displaying Correctly in Outlook

From: Ben Winzenz [Exchange MVP] (ben_winzenz_at_NOSPAMdotmessageonedotcom)
Date: 12/07/04

  • Next message: Josh Sawyer: "messages in my queues from<>"
    Date: Tue, 7 Dec 2004 15:39:32 -0600
    
    

    You won't (normally) corrupt the Public Folder Store by running isinteg. It
    is simply a tool to verify the integrity (and fix integrity errors) of the
    database. There isn't any harm in running it, it will just take a while.
    Depending on how large your pub.edb is, it could take a couple of hours (or
    more).

    -- 
    Ben Winzenz
    Exchange MVP
    "Mike Presseau" <anonymous@news.microsoft.com> wrote in message 
    news:uyIq7wJ3EHA.3716@TK2MSFTNGP10.phx.gbl...
    > Hi Lee,
    >
    >
    > I have a very similar problem as below. At random I get reports that 
    > people cannot post into public folders that they have permissions to. I 
    > have removed and re-added and propagated the permissions for the public 
    > folders, and checked both client and server side and still cannot. It may 
    > have an issue with one folder, other times it will happen with many.
    >
    >
    > Then one common thing is that most if not all are running OL 2003, and are 
    > remote. Meaning that they are either using RPC over HTTP to connect with 
    > Outlook, or they are just on a vpn connection with a regular connection to 
    > exchange. I never hear this from those inside the building, just the 
    > remote people. But hours later they will tell me that everything is fine 
    > once again.
    >
    > Any ideas?
    >
    > Is the isinteg utility below a hazardous tool? If I run it is it possible 
    > to corrupt the public folder store?
    >
    >
    > Thanks
    >
    > Mike
    >
    >
    >
    >
    > "Lee Li [MSFT]" <v-leeli@online.microsoft.com> wrote in message 
    > news:0Pm4l7IzEHA.768@cpmsftngxa10.phx.gbl...
    >> Hi Blaine,
    >>
    >> Thanks for your update. Since the issue disappears itself, it is not
    >> necessary to run Isinteg now. Considering the current situation , since 
    >> we
    >> cannot keep incidents open too long without active troubleshooting, I 
    >> will
    >> temporarily archive the post. However, please believe that as a support
    >> engineer, closing a post is not the key point of my business. "Fully
    >> resolving the issue" plus "your satisfaction" is my number one priority. 
    >> If
    >> the issue reoccurs in the future, please feel free to let me know. The 
    >> post
    >> will then be reopened and forwarded back to me for follow-up. It was my
    >> pleasure to work with you on this issue.
    >>
    >> Should you have any other technical questions in the future, please don't
    >> hesitate to let us know by posting in our newsgroups. It's always our
    >> pleasure to be of assistance.
    >>
    >> Have a nice day!
    >>
    >> Lee Li
    >> --------------------
    >> | Reply-To: "Blaine B" <bbusse@pegasusaviation.com>
    >> | From: "Blaine B" <bbusse@pegasusaviation.com>
    >> | References: <uIlw1w3yEHA.3548@TK2MSFTNGP09.phx.gbl>
    >> <pANpa16yEHA.2916@cpmsftngxa10.phx.gbl>
    >> | Subject: Re: Public Folder Permissions Not Displaying Correctly in 
    >> Outlook
    >> | Date: Tue, 16 Nov 2004 14:53:11 -0800
    >> | Lines: 125
    >> | X-Priority: 3
    >> | X-MSMail-Priority: Normal
    >> | X-Newsreader: Microsoft Outlook Express 6.00.2800.1437
    >> | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1441
    >> | Message-ID: <uk3qN8CzEHA.4004@tk2msftngp13.phx.gbl>
    >> | Newsgroups: microsoft.public.exchange.admin
    >> | NNTP-Posting-Host: 206-80-26-66.gen.twtelecom.net 206.80.26.66
    >> | Path:
    >> cpmsftngxa10.phx.gbl!TK2MSFTFEED02.phx.gbl!TK2MSFTNGP08.phx.gbl!tk2msftngp13
    >> phx.gbl
    >> | Xref: cpmsftngxa10.phx.gbl microsoft.public.exchange.admin:455966
    >> | X-Tomcat-NG: microsoft.public.exchange.admin
    >> |
    >> | Thanks for the post....
    >> |
    >> | Well, as it turns out, the issue magically "fixed" itself during the
    >> night.
    >> | I'm not sure about the problem but I went through and re-applied the
    >> | permissions to all the folders. I will post again if it pops up. Do you
    >> | think I should run ISINTEG just the same?
    >> |
    >> | "Lee Li [MSFT]" <v-leeli@online.microsoft.com> wrote in message
    >> | news:pANpa16yEHA.2916@cpmsftngxa10.phx.gbl...
    >> | > Dear Blaine,
    >> | >
    >> | > Thank you for posting here.
    >> | >
    >> | > In order to get a more concrete idea as to what the exact problem is 
    >> and
    >> | > how to resolve it efficiently, please let me know the following
    >> | > information.
    >> | >
    >> | > 1. Do you mean the issue happens to all Public Folders, even to a new
    >> | > created one?
    >> | >
    >> | > 2. Please capture a screen shot of the permission of Public Folder in
    >> | > Outlook and in ESM respectively, so that I can compare the difference
    >> | > between both permissions.
    >> | >
    >> | > Based on my knowledge, we can try the following steps to troubleshoot
    >> the
    >> | > issue.
    >> | >
    >> | > Use ISINTEG Utility to fix the possible logical errors in Exchange
    >> | > Information Store as the following.
    >> | >
    >> | > Isinteg is a utility that searches through an offline information 
    >> store
    >> | for
    >> | > integrity weaknesses. Based on my research, if any mail in 
    >> Information
    >> | > Store is corrupt, it can be identified and fixed by Isinteg. Please
    >> double
    >> | > check the Information Store integrity by the following steps.
    >> | >
    >> | > 1). Dismount the Public Folder Store and Mailbox Store "Mailbox Store
    >> | > (ServerName)" by right-clicking them in ESM and choose Dismount 
    >> Store.
    >> | > 2). Open a command prompt window and change the currently directory 
    >> to
    >> | > "<system drive>:\Program Files\Exchsrvr\Bin".
    >> | > 3). Run the following command:
    >> | >
    >> | > isinteg -s <Exchange Server Name> -fix -test alltests
    >> | >
    >> | > For more information about command Isinteg /fix, please have a look 
    >> at
    >> the
    >> | > following article.
    >> | >
    >> | > 258301 XADM: How to Run Isinteg -t When Isinteg Fails Because of Lack 
    >> of
    >> | > Disk
    >> | > http://support.microsoft.com/?id=258301
    >> | >
    >> | > Please let me know the results so that I can provide further 
    >> assistance
    >> on
    >> | > this problem. I am looking forward to your reply. Thanks and have a 
    >> nice
    >> | > day!
    >> | >
    >> | > Thanks & Regards,
    >> | >
    >> | > Lee Li
    >> | > Microsoft Online Partner Support
    >> | >
    >> | > Get Secure! - www.microsoft.com/security
    >> | >
    >> | > =====================================================
    >> | > When responding to posts, please "Reply to Group" via your newsreader 
    >> so
    >> | > that others may learn and benefit from your issue.
    >> | > =====================================================
    >> | > This posting is provided "AS IS" with no warranties, and confers no
    >> | rights.
    >> | >
    >> | > --------------------
    >> | > | Reply-To: "Blaine B" <bbusse@pegasusaviation.com>
    >> | > | From: "Blaine B" <bbusse@pegasusaviation.com>
    >> | > | Subject: Public Folder Permissions Not Displaying Correctly in 
    >> Outlook
    >> | > | Date: Mon, 15 Nov 2004 17:32:59 -0800
    >> | > | Lines: 25
    >> | > | X-Priority: 3
    >> | > | X-MSMail-Priority: Normal
    >> | > | X-Newsreader: Microsoft Outlook Express 6.00.2800.1437
    >> | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1441
    >> | > | Message-ID: <uIlw1w3yEHA.3548@TK2MSFTNGP09.phx.gbl>
    >> | > | Newsgroups: microsoft.public.exchange.admin
    >> | > | NNTP-Posting-Host: 206-80-26-66.gen.twtelecom.net 206.80.26.66
    >> | > | Path:
    >> | >
    >> |
    >> cpmsftngxa10.phx.gbl!TK2MSFTFEED02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP09
    >> | > phx.gbl
    >> | > | Xref: cpmsftngxa10.phx.gbl microsoft.public.exchange.admin:455841
    >> | > | X-Tomcat-NG: microsoft.public.exchange.admin
    >> | > |
    >> | > | This is a weird one. I'm using Exchange 2003 and Outlook 2003 in
    >> cached
    >> | > | exchange mode.
    >> | > |
    >> | > | About 6 months ago I migrated from 5.5 to 2003. New server, new
    >> install
    >> | > and
    >> | > | then moved the mailboxes and folders over. All worked well, no
    >> problems.
    >> | > | Recently, I have been upgrading my clients to Office 2003 and
    >> received a
    >> | > few
    >> | > | reports that users were not able to create or edit information in 
    >> the
    >> | > Public
    >> | > | Folders even though they had the proper permissions. I usually just
    >> | > | re-applied the permissions and moved on. However, I have run into a
    >> | > problem
    >> | > | where the permissions in the Exchange System Manager (ESM) show one
    >> | thing
    >> | > | and Outlook 2003 shows something else.
    >> | > |
    >> | > | For example, if you look in the ESM the permissions for the "Info
    >> Tech"
    >> | > | Public Folder shows, correctly, that there are multiple people with
    >> | > | different permissions. If you look at the permissions using 
    >> Outlook,
    >> you
    >> | > see
    >> | > | only see one entry and that entry doesn't even show the correct
    >> | > permission!
    >> | > | I have created new folders and the same problem occurs.
    >> | > |
    >> | > | Does anyone have any ideas?!
    >> | > |
    >> | > | Thanks
    >> | > |
    >> | > | ~ Blaine
    >> | > |
    >> | > |
    >> | > |
    >> | >
    >> |
    >> |
    >> |
    >>
    >
    > 
    

  • Next message: Josh Sawyer: "messages in my queues from<>"

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