Re: Cannot login to retrieve internet mail

From: RobGMiller (RobGMiller_at_discussions.microsoft.com)
Date: 11/28/04 

Date: Sun, 28 Nov 2004 10:19:01 -0800

All that you've said makes sense.

You are correct in that when I connect with one of these accounts (that do
not work) from an outlook client I am attemting to receive mail. I am using
port 110 POP3 to access the mailbox. My explation was a bit vague on that one.

I'm not sure why accounts that are not used with Exchange mail will work in
this way and those that are will not. I guess I felt that a minor
configuration would probably do the trick. However, you make a good point in
that they will not have the same experience as when they are accessing the
mail system internally. I could give them a VPN or even a TS connection. I
just thought this was possible for them to quickly review their mail.

Your suggestion of using Outlook web access is interesting but since my
knowledge in that area is limited I felt that this would be a simpler
solution.

It sounds like I should give up trying to do this and look at another way to
access these mail boxes. Either VPN, TS or OWA.

Thanks for your time.

"Lanwench [MVP - Exchange]" wrote:

> RobGMiller wrote:
> > The version is Exchange 2000,
> >
> > If I create a new account in the active dir for our domain. The
> > internet mail will work. I.E. I can create an account in any eMail
> > client on any computer outside our firewall and point to the
> > Exchanger Server's IP address which is the same comptuter as the PDC
> > in this case, it will login automatically and retrieve the mail in
> > that account's mail box.
>
> I'm still confused. If you're connecting, you're connecting. What's in the
> POP client - only the Exchange server for POP, right? Nothing else?
>
> OT, but why do you want clients to use POP or IMAP? Why not Outlook Web
> Access or VPN w/the full Outlook client? I discourage using POP/IMAP to
> access Exchange mail....see below.
>
> >
> > Note: In the eMail client account I've set the "My Server Requires
> > Authentication check box". So that this account can relay without
> > specifying its IP in the SMTP Virtual server Relay settings.
>
> OK.
> >
> > The problem is that I cannot get it to work with existing account. It
> > appears that the difference is that the existing accounts are
> > currently used internaly to retrieve mail via Exchange Mail.
>
> As they should be - no PST files in use, right? Everything is stored on the
> server in the mailbox, and the clients internally are using only the
> Exchange Server service in their Outlook profiles?
>
> Externally, What format are you entering the mail server name as? The public
> IP, right? What format are you using for the login name? What errors do you
> get?
> >
> > I'm not sure what you mean by POP accounts. There is a POP3 Server
> > running on the exchange server Machine
>
> That means POP access to the Exchange mailboxes is enabled. Is the POP3
> virtual server started in ESM?
>
> > and I believe that the POP3
> > protocol on port 110 is used to receive and store all mail.
>
> Your Exchange server isn't recieving mail via POP - it's receiving mail via
> SMTP, right? You are trying to access your Exchange mailbox via POP from the
> Internet - this is entirely different.
> >
> > I can send mail to an existing account on any of its listed SMTP
> > addresses and can pick it up using exchange mail when I log in on a
> > machine which is behind the firewall. I just cant do it from an eMail
> > client which is outside the firewall. It will not allow the account
> > to log in using the same user name and password that works from
> > inside the firewall.
> >
> > I will look at the two posted articles but I am assuming that the
> > internet mail is setup correctly otherwise I would not be able to get
> > the new accounts to function properly.
>
> If you are receiving Internet mail for your domain directly via SMTP to your
> Exchange mailboxes and can send/receive internal/Internet mail from Outlook
> with only the Exchange service in the profile, that's as it should be, and
> is good.
> >
> > I guess I need an article that tells me how to make both internal and
> > external internet mail available on the same account.
>
> That isn't the issue, if I understand what you've said. The issue is how to
> allow external users to access the mailbox (which contains all mail,
> internal and Internet-originating) via POP from the Internet. Correct me if
> I'm wrong.
>
> As I said, POP is not the best solution for this. If someone accidentally
> forgets to tick the box to leave a copy of messages on the server, the mail
> will be downloaded to a local file on the remote computer & be deleted from
> the Inbox. Also, with POP, all you get is your inbox - no calendar,
> contacts, GAL access, public folders - and your sent items will be kept
> locally in your mail client on the remote computer. Hence, don't use it -
> use OWA (already installed) or look into VPN access to allow your remote
> users to connect securely using Outlook - and then set up their mail
> profiles on their computers so that they connect only to the Exchange server
> (no POP, no PST files) and sync to an offline file on the local computer for
> offline use.
> >
> > I hope that answers all your question and do appreciate your time.
> >
> >
> >
> > "Lanwench [MVP - Exchange]" wrote:
> >
> >> RobGMiller wrote:
> >>> I am trying to get existing accounts, who already have used internal
> >>> Exchange Mail, to work with internet mail. Right now they cant log
> >>> in when retrieving mail. However, other accounst that were never
> >>> used for exchange mail will work ok under the same conditions.
> >>
> >> More info needed. What version of Exchange? How are you getting
> >> Internet mail in the office now? Do you use POP accounts? What are
> >> you trying to log in *to*?
> >>
> >> To set up Exchange to work with Internet mail, see:
> >> E5.5: http://www.exchangeadmin.com/Articles/Index.cfm?ArticleID=15729
> >> E2k/2003: http://www.msexchange.org/tutorials/MF002.html
>
>
>

Relevant Pages

  • Re: Weird pop3 issue
    ... I have recently setup a client on an SPS 2003 Stadard R2 server, ... just using Exchange to store their emails, ... Exchange server, so we can get rid of the POP3 accounts at the ISP. ...
    (microsoft.public.exchange.admin)
  • Re: Client refusing incoming smtp messages
    ... Then don't mention the client & SMTP server. ... Is moxa.com your registered Internet domain? ... exchange server or anything else at that matter. ...
    (microsoft.public.exchange.clients)
  • Re: Internal vs External Domains
    ... > I am planning an Windows 2003 Active Directory domain for a client ... > registered and has an active website on the Internet. ... > 4) What other Exchange issues should I be concerned about? ... Microsoft Windows MVP - Active Directory ...
    (microsoft.public.win2000.dns)
  • Re: Certain rules not working
    ... Internet Message Format ... Exchange - System-Manager ... I had failed to allow message forwarding on the server side. ... A client is having issues with setting server-based rules onto Exchange 2003 ...
    (microsoft.public.windows.server.sbs)
  • Re: change domain name advice?
    ... Internet domain name. ... I have an ongoing issue where the Outlook client can send to another ... choose which Inbox to forward to, the POP or the Exchange. ... The Entourage user must drag the appt. ...
    (microsoft.public.exchange.admin)