Re: Cannot login to retrieve internet mail

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From: RobGMiller (RobGMiller_at_discussions.microsoft.com)
Date: 11/28/04 

Date: Sun, 28 Nov 2004 08:11:03 -0800

The version is Exchange 2000,

If I create a new account in the active dir for our domain. The internet
mail will work. I.E. I can create an account in any eMail client on any
computer outside our firewall and point to the Exchanger Server's IP address
which is the same comptuter as the PDC in this case, it will login
automatically and retrieve the mail in that account's mail box.

Note: In the eMail client account I've set the "My Server Requires
Authentication check box". So that this account can relay without specifying
its IP in the SMTP Virtual server Relay settings.

The problem is that I cannot get it to work with existing account. It
appears that the difference is that the existing accounts are currently used
internaly to retrieve mail via Exchange Mail.

I'm not sure what you mean by POP accounts. There is a POP3 Server running
on the exchange server Machine and I believe that the POP3 protocol on port
110 is used to receive and store all mail.

I can send mail to an existing account on any of its listed SMTP addresses
and can pick it up using exchange mail when I log in on a machine which is
behind the firewall. I just cant do it from an eMail client which is outside
the firewall. It will not allow the account to log in using the same user
name and password that works from inside the firewall.

I will look at the two posted articles but I am assuming that the internet
mail is setup correctly otherwise I would not be able to get the new accounts
to function properly.

I guess I need an article that tells me how to make both internal and
external internet mail available on the same account.

I hope that answers all your question and do appreciate your time.

"Lanwench [MVP - Exchange]" wrote:

> RobGMiller wrote:
> > I am trying to get existing accounts, who already have used internal
> > Exchange Mail, to work with internet mail. Right now they cant log in
> > when retrieving mail. However, other accounst that were never used
> > for exchange mail will work ok under the same conditions.
>
> More info needed. What version of Exchange? How are you getting Internet
> mail in the office now? Do you use POP accounts? What are you trying to log
> in *to*?
>
> To set up Exchange to work with Internet mail, see:
> E5.5: http://www.exchangeadmin.com/Articles/Index.cfm?ArticleID=15729
> E2k/2003: http://www.msexchange.org/tutorials/MF002.html
>
>
>

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