Re: Voice Message

From: Rich Matheisen [MVP] (richnews_at_rmcons.com.NOSPAM.COM)
Date: 11/27/04 

Date: Sat, 27 Nov 2004 13:33:39 -0500

Norman Zhang <norm@realbox.com> wrote:

>> You need something that works with your PBX or VoIP system, records
>> the messages and (using the extension number) associates the call with
>> a user. Then it sends the message to the mailbox. You really want
>> something that uses MAPI or WebDAV so the users can interact with the
>> mailbox, phone, and VOX software. You'll even find text-to-speech
>> features and, in some cases, speech-to-text.
>
>Sounds really complicated. So I need a back-end plug-in for Exchange
>that would tie voice to Asterisk, and a front-end plug-in for Outlook.
>I'm not sure if such product exists yet.

Outlook may, or may not, need anything. If you have VoIP you'd
probably want to be able to have the act of opening the voice-mail
dial the IP phone and listen to the message there. Or you can just
have the WAV file (or whatevery you use) played right at the PC.

However, since Asteriskdoes use SIP, it may be possible that you could
use Live Communications Server and the Windows Messenger to place and
answer calls from the PC. If you're not interested in a "universal
inbox" it might not make any difference where the message is stored as
long as the recipient can access the message. 

-- 
Rich Matheisen
MCSE+I, Exchange MVP
MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm

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