Re: Deleted Accounts still generating Failed Delivery Reports

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Pete (sistemas_at_aspro-ocio.es)
Date: 11/22/04


Date: Mon, 22 Nov 2004 16:24:20 +0100

I ahve tried that too. Thats why I don´t know where to look next.

"Susan" <susan@nospam.com> wrote in message
news:ett9mNK0EHA.1396@tk2msftngp13.phx.gbl...
> I would try Lee's suggestion next...
>
> "Pete" <sistemas@aspro-ocio.es> wrote in message
> news:eknPhYH0EHA.3908@TK2MSFTNGP12.phx.gbl...
> > There are no SID numbers in the Options pane you talked about. I really
> > don´t know what to do next.
> >
> >
> >
> > "Lee Li [MSFT]" <v-leeli@online.microsoft.com> wrote in message
> > news:d42eIGE0EHA.3820@cpmsftngxa10.phx.gbl...
> > > Hi Pete,
> > >
> > > Thanks for your update. Based on my knowledge, the delegate is saved
as
> a
> > > rule in Exchange Mailbox Store in type of "Schedule + EMS Interface",
if
> > it
> > > is hidden from Outlook Client Side, it is a common way to remove it by
> > > MDBVU32 Utility. If you cannot locate any "Schedule + EMS Interface"
in
> > > MDBVU32 Utility, you could follow what Susan lists to remove any SID
> > number
> > > in Outlook Delegate settings. I look forward to your reply. If there
is
> > > anything unclear, feel free to let me know. Thanks and have a nice
day!
> > >
> > >
> > > Thanks & Regards,
> > >
> > > Lee Li
> > > Microsoft Online Partner Support
> > >
> > > Get Secure! - www.microsoft.com/security
> > >
> > > =====================================================
> > > When responding to posts, please "Reply to Group" via your newsreader
so
> > > that others may learn and benefit from your issue.
> > > =====================================================
> > > This posting is provided "AS IS" with no warranties, and confers no
> > rights.
> > >
> > > --------------------
> > > | From: "Susan" <susan@nospam.com>
> > > | References: <O#Xl1HYzEHA.4004@tk2msftngp13.phx.gbl>
> > > <t7wGf#gzEHA.3928@cpmsftngxa10.phx.gbl>
> > > <OuIZL1izEHA.4004@tk2msftngp13.phx.gbl>
> > > | Subject: Re: Deleted Accounts still generating Failed Delivery
Reports
> > > | Date: Fri, 19 Nov 2004 07:17:50 -0800
> > > | Lines: 195
> > > | X-Priority: 3
> > > | X-MSMail-Priority: Normal
> > > | X-Newsreader: Microsoft Outlook Express 6.00.2800.1437
> > > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1441
> > > | Message-ID: <eyrskrkzEHA.1192@tk2msftngp13.phx.gbl>
> > > | Newsgroups: microsoft.public.exchange.admin
> > > | NNTP-Posting-Host: 216.190.168.242
> > > | Path:
> > >
> >
>
cpmsftngxa10.phx.gbl!TK2MSFTNGXA06.phx.gbl!cpmsftngxa06.phx.gbl!TK2MSFTNGP08
> > > phx.gbl!tk2msftngp13.phx.gbl
> > > | Xref: cpmsftngxa10.phx.gbl microsoft.public.exchange.admin:456461
> > > | X-Tomcat-NG: microsoft.public.exchange.admin
> > > |
> > > | in the Outlook client, on Tools, Options, Delegates, sometimes you
> will
> > > see
> > > | only an SID number...not a name...remove that...
> > > |
> > > | "Pete" <sistemas@aspro-ocio.es> wrote in message
> > > | news:OuIZL1izEHA.4004@tk2msftngp13.phx.gbl...
> > > | > Lee and Susan,
> > > | >
> > > | > Thank you for your quick response.
> > > | >
> > > | > You are right in you thinking that NDRs are being sent to the
person
> > who
> > > | > sends an calender invitation a certain user. Example:
> > > | >
> > > | > The following recipient(s) could not be reached:
> > > | >
> > > | > Félix López Martínez on 19/11/04 11:47 AM
> > > | >
> > > | > The e-mail account does not exist at the organization this message
> was
> > > | sent
> > > | > to. Check the e-mail address, or contact the recipient directly to
> > find
> > > | out
> > > | > the correct address.
> > > | >
> > > | > <madaoex01.aspro-ocio.es #5.1.1>
> > > | >
> > > | >
> > > | > There are no delegates for these mailboxes in Outlook. I tried
> method
> > 2
> > > | but
> > > | > was unable to find any description of Schedule + EMS Interface
> > messages.
> > > | >
> > > | > Question: Where does the possible hidden delegate information
> reside.
> > In
> > > | the
> > > | > Store? Or in the Outlook client? I ask this because this happens
on
> > all
> > > | > machines.
> > > | >
> > > | > Thanks,
> > > | >
> > > | > Pete
> > > | >
> > > | >
> > > | >
> > > | > "Lee Li [MSFT]" <v-leeli@online.microsoft.com> wrote in message
> > > | > news:t7wGf%23gzEHA.3928@cpmsftngxa10.phx.gbl...
> > > | > > Dear Pete,
> > > | > >
> > > | > > Thank you for posting here. And thanks Susan for sharing
> experience.
> > > | > >
> > > | > > From your post, my understanding on this issue is: when trying
to
> > > send a
> > > | > > meeting request to a specific user, the sender will receive NDR
> from
> > > | > > another user account. If I'm off base, please feel free to let
me
> > > know.
> > > | > >
> > > | > > I agree with Susan that this problem can occur if the recipient
> user
> > > | > > account has configured the setting in Outlook to delegate the
> > calendar
> > > | > > permissions to the other user who has been removed. Therefore, I
> > would
> > > | > like
> > > | > > to suggest the following method to troubleshoot this problem.
> > > | > >
> > > | > > Method 1
> > > | > > =======
> > > | > > Please remove the delegate permissions in Outlook on the
recipeitn
> > > | > > workstation:
> > > | > >
> > > | > > 1. On the Tools menu, click Options.
> > > | > > 2. Click the Delegates tab.
> > > | > > 3. Click the entry for the user who is no longer in the global
> > address
> > > | > > list, and then click Remove.
> > > | > > 4. Click OK.
> > > | > >
> > > | > > Method 2
> > > | > > =======
> > > | > > Actually, the delegate information may not be displayed in
> Outlook.
> > If
> > > | > > there is no entry in Delegates tab, please use the MDBView which
> is
> > > | > located
> > > | > > on both the Standard Edition and Enterprise Edition of the
> Exchange
> > > | Server
> > > | > > CD-ROM in the Support\Utils\I386 folder to identify the delegate
> > rules
> > > | and
> > > | > > remove them. The Outlook delegate rules are stored in the Inbox
> > > folder.
> > > | > >
> > > | > > The delegate rule is an item in the Associated Messages in FLD
> > window,
> > > | in
> > > | > > the CB entry, and has a description of "Schedule + EMS
Interface."
> > > | > >
> > > | > > To remove delegate rules by using the MDBView utility:
> > > | > > Start the MDBView utility, click MAPI_Explicit_PROFILE, and then
> > click
> > > | OK.
> > > | > > Click the profile name of the user whose mailbox contains the
> > delegate
> > > | > > rule.
> > > | > > On the MDB menu, click Open Message Store. In the Store Display
> Name
> > > | pane,
> > > | > > click the user's mailbox, and then click Open.
> > > | > > On the MDB menu, click Open Root Folder.
> > > | > > In the root folder, double-click the Top of Information Store
> > folder.
> > > | > > Double-click the Inbox folder.
> > > | > > In the Associated message in FLD window, double-click to open
each
> > > | message
> > > | > > until you find a message with "Schedule + EMS Interface" in the
> > > | properties
> > > | > > (the bottom window in the dialog).
> > > | > > Close this message to return the focus to the list.
> > > | > > To delete this message, in the Associated Message In FLD window,
> > click
> > > | to
> > > | > > select the message. In the Operations Available box, click the
> > > | > > lpFLD->DeleteMessages(). Click Call Function and then click OK
to
> > > | confirm
> > > | > > the deletion. The message is deleted.
> > > | > >
> > > | > > For more information, please refer to the following article.
> > > | > >
> > > | > > XCLN: Meeting Request Generates Non-Delivery Report for a
> Recipient
> > > Not
> > > | > > Invited to Meeting
> > > | > > http://support.microsoft.com/default.aspx?scid=KB;EN-US;251168
> > > | > >
> > > | > > XCLN: Outlook (CW) Meeting Request Going to Someone Else
> > > | > > http://support.microsoft.com/default.aspx?scid=KB;EN-US;253557
> > > | > >
> > > | > > Please let me know the results so that I can provide further
> > > assistance
> > > | on
> > > | > > this problem. I am looking forward to your reply.
> > > | > >
> > > | > > Thanks & Regards,
> > > | > >
> > > | > > Lee Li
> > > | > > Microsoft Online Partner Support
> > > | > >
> > > | > > Get Secure! - www.microsoft.com/security
> > > | > >
> > > | > > =====================================================
> > > | > > When responding to posts, please "Reply to Group" via your
> > newsreader
> > > so
> > > | > > that others may learn and benefit from your issue.
> > > | > > =====================================================
> > > | > > This posting is provided "AS IS" with no warranties, and confers
> no
> > > | > rights.
> > > | > > --------------------
> > > | > > | Reply-To: "Pete" <sistemas@aspro-ocio.es>
> > > | > > | From: "Pete" <sistemas@aspro-ocio.es>
> > > | > > | Subject: Deleted Accounts still generating Failed Delivery
> Reports
> > > | > > | Date: Thu, 18 Nov 2004 16:19:08 +0100
> > > | > > | Lines: 25
> > > | > > | Organization: Aspro Ocio
> > > | > > | X-Priority: 3
> > > | > > | X-MSMail-Priority: Normal
> > > | > > | X-Newsreader: Microsoft Outlook Express 6.00.2800.1437
> > > | > > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1441
> > > | > > | Message-ID: <O#Xl1HYzEHA.4004@tk2msftngp13.phx.gbl>
> > > | > > | Newsgroups: microsoft.public.exchange.admin
> > > | > > | NNTP-Posting-Host: 212.49.167.241
> > > | > > | Path:
> > > | > >
> > > | >
> > > |
> > >
> >
>
cpmsftngxa10.phx.gbl!TK2MSFTFEED01.phx.gbl!TK2MSFTNGP08.phx.gbl!tk2msftngp13
> > > | > > phx.gbl
> > > | > > | Xref: cpmsftngxa10.phx.gbl
> microsoft.public.exchange.admin:456258
> > > | > > | X-Tomcat-NG: microsoft.public.exchange.admin
> > > | > > |
> > > | > > | Here is a strange one for you:
> > > | > > |
> > > | > > | I send an email to systems@abc.com and it gets there and thats
> it.
> > > | > > |
> > > | > > | I send a calender invitation to the same mailbox and it gets
> > there.
> > > | But
> > > | > > then
> > > | > > | I get a failed delivery report for former employees who used
to
> > use
> > > | > belong
> > > | > > | to a Distribution list with the same name. I used to belong to
> > that
> > > | > > | distribution list and I do not recieve the inivitation. I am
not
> > > | really
> > > | > > sure
> > > | > > | if the failed delivery report is because of the Distribution
> list
> > or
> > > | > > because
> > > | > > | the old users used to use the mailbox.
> > > | > > |
> > > | > > | This happens from any machine using Outlook.
> > > | > > |
> > > | > > | Needless to say those users are long gone and there is no
trace
> of
> > > | them
> > > | > in
> > > | > > | Active Directory Users and Computers. The Distribution list is
> > also
> > > | long
> > > | > > | gone an also there is no trace in AD Users and Computers.
> > > | > > |
> > > | > > | How could I go about cleaning up AD or at least checking to
see
> > what
> > > | > > remains
> > > | > > | of these users and/or distribution list?
> > > | > > |
> > > | > > | Thanks for your help,
> > > | > > |
> > > | > > | Pete
> > > | > > |
> > > | > > |
> > > | > > |
> > > | > >
> > > | >
> > > | >
> > > |
> > > |
> > > |
> > >
> >
> >
>
>



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