Re: First Mailbox Storage Error, need help with recovery
From: Jerry Ndo (choicechen_at_hotmail.com)
Date: 10/14/04
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Date: Thu, 14 Oct 2004 14:58:21 -0700
That's it, Ben! Thanks for the help! Got another issue with Exchange again.
I'll post a new topic.
"Ben Winzenz [Exchange MVP]" <ben_winzenz@NOSPAMdotmessageonedotcom> wrote
in message news:%23zRv4ojoEHA.324@TK2MSFTNGP11.phx.gbl...
> Make 100% sure that you do NOT have any File-level antivirus scanning ANY
> exchange directories. The most common cause of missing log files is
because
> a File-level antivirus application has quarantined or deleted a log file
> because it detected a virus in one of them. If you are running file-level
> AV, then you need to make sure you exclude all of the exchange
directories,
> especially the log file directory and database directory. Follow this KB
> article for details on which directories to exclude.
> http://support.microsoft.com/default.aspx?kbid=328841
>
> --
> Ben Winzenz
> Exchange MVP
>
>
> "Jerry Ndo" <choicechen@hotmail.com> wrote in message
> news:eQlXyXboEHA.2900@TK2MSFTNGP12.phx.gbl...
> > Ah, it just crashed again. I believe this would be the first error
before
> > the rest of them:
> > Source: ESE
> > Category: Logging/Recovery
> > Event ID: 455
> > Description:
> > Information Store (4976) First Storage Group: Error -1811 occured while
> > opening logfile C:\Program Files\Exchsrvr\mdbdata\E000005E.log.
> >
> > I looked at the MDBDATA folder, the latest file was E000005C.log. The D
> > and
> > E were missing.
> >
> > Thanks,
> > Jerry
> >
> >
> > "Jerry Ndo" <choicechen@hotmail.com> wrote in message
> > news:uqOKWnaoEHA.896@TK2MSFTNGP12.phx.gbl...
> >> Hello Ben, thanks for the quick reply.
> >>
> >> You are correct about -539. I had event 454 ESENT:
> >> Catalog Database (976) Catalog Database: Database recovery/restore
failed
> >> with unexpected error-539.
> >>
> >> The first time Exchange got corrupted, I tried to do isinteg and it
> >> didn't
> >> let me, so I deleted alll the log files and left only .edb and .stm in
> >> the
> >> mdbdata folder and ran the isinteg.
> >>
> >> What should I do?
> >>
> >> Thanks again,
> >> Jerry
> >>
> >> "Ben Winzenz [Exchange MVP]" <ben_winzenz@NOSPAMdotmessageonedotcom>
> >> wrote
> >> in message news:Ox1uQEXoEHA.3428@TK2MSFTNGP11.phx.gbl...
> >> > What events do you have in your event logs? Do you see any 1018,
1019,
> >> 1022
> >> > errors?
> >> >
> >> > The error that you posted correlates with:#define
> >> > JET_errDatabaseLogSetMismatch -539 /* Database does not belong with
the
> >> > current set of log files */
> >> >
> >> >
> >> > That message to me would indicate that there seems to be a problem
with
> >> the
> >> > log files as they relate to the database. Have you ever restored the
> >> > databases?
> >> >
> >> > You may also want to consider hardware problems. What is the
hardware
> >> specs
> >> > of the machine that Exchange is on? Hard drives, RAID controller,
> > procs,
> >> > memory, etc.?
> >> >
> >> > --
> >> > Ben Winzenz
> >> > Exchange MVP
> >> >
> >> >
> >> > "JerryNdo" <JerryNdo@discussions.microsoft.com> wrote in message
> >> > news:528CC00A-BF82-4079-BA51-633ED06A2AF8@microsoft.com...
> >> > > Hello, I have a server with only one domain and about 2GB of total
> >> > > mailboxes.
> >> > > The server went down every 7-10 days. I get ESENT: Catalog Database
> >> (976)
> >> > > Catalog Database: Database recovery/restore failed with unexpected
> >> > > error -539.
> >> > > I was able to fix it using eseutil /p, then /d, then isinteg.
> >> > > However,
> >> > > after
> >> > > 7-10 days it will crash again. It already happened 3 times and I
> >> > > don't
> >> > > know
> >> > > what to do.
> >> > > /p and /d seems to run fine, the isinteg return 3 errors on the
Test
> >> > > folder,
> >> > > and it stays that way.
> >> > > I have SBS 2003, I tried to create a new mailbox store and move all
> > the
> >> > > users there but it won't allow me to create a new store.
> >> > >
> >> > > Please help!!!
> >> > >
> >> > > Thanks,
> >> > > Jerry
> >> > >
> >> > > Below is the result of isinteg:
> >> > >
> >> > > Test Categorization Tables result: 0 error(s); 0 warning(s); 0
> > fix(es);
> >> 0
> >> > > row(s)
> >> > > ; time: 0h:0m:0s
> >> > > Test Restriction Tables result: 0 error(s); 0 warning(s); 0
fix(es);
> >> > > 0
> >> > > row(s); t
> >> > > ime: 0h:0m:0s
> >> > > Test Search Folder Links result: 0 error(s); 0 warning(s); 0
fix(es);
> > 0
> >> > > row(s);
> >> > > time: 0h:0m:0s
> >> > > Test Global result: 0 error(s); 0 warning(s); 0 fix(es); 1 row(s);
> > time:
> >> > > 0h:0m:0
> >> > > s
> >> > > Test Delivered To result: 0 error(s); 0 warning(s); 0 fix(es); 54
> >> row(s);
> >> > > time:
> >> > > 0h:0m:0s
> >> > > Test Repl Schedule result: 0 error(s); 0 warning(s); 0 fix(es); 0
> >> row(s);
> >> > > time:
> >> > > 0h:0m:0s
> >> > > Test Timed Events result: 0 error(s); 0 warning(s); 0 fix(es); 0
> > row(s);
> >> > > time: 0
> >> > > h:0m:0s
> >> > > Test reference table construction result: 0 error(s); 0 warning(s);
0
> >> > > fix(es); 0
> >> > > row(s); time: 0h:0m:8s
> >> > > Test Folder result: 3 error(s); 3 warning(s); 0 fix(es); 1240
row(s);
> >> > > time:
> >> > > 0h:1
> >> > > m:25s
> >> > > Test Deleted Messages result: 0 error(s); 0 warning(s); 0 fix(es);
0
> >> > > row(s);
> >> > > tim
> >> > > e: 0h:0m:0s
> >> > > Test Message result: 0 error(s); 0 warning(s); 0 fix(es); 73048
> > row(s);
> >> > > time: 0h
> >> > > :0m:27s
> >> > > Test Attachment result: 0 error(s); 0 warning(s); 0 fix(es); 41840
> >> row(s);
> >> > > time:
> >> > > 0h:0m:3s
> >> > > Test Mailbox result: 0 error(s); 0 warning(s); 0 fix(es); 26
row(s);
> >> time:
> >> > > 0h:0m
> >> > > :0s
> >> > > Test Sites result: 0 error(s); 0 warning(s); 0 fix(es); 102 row(s);
> >> time:
> >> > > 0h:0m:
> >> > > 0s
> >> > > Test Categories result: 0 error(s); 0 warning(s); 0 fix(es); 2069
> >> row(s);
> >> > > time:
> >> > > 0h:0m:0s
> >> > > Test Per-User Read result: 0 error(s); 0 warning(s); 0 fix(es); 49
> >> row(s);
> >> > > time:
> >> > > 0h:0m:0s
> >> > > Test special folders result: 0 error(s); 0 warning(s); 0 fix(es); 0
> >> > > row(s);
> >> > > time
> >> > > : 0h:0m:0s
> >> > > Test Message Tombstone result: 0 error(s); 0 warning(s); 0 fix(es);
> > 394
> >> > > row(s);
> >> > > time: 0h:0m:0s
> >> > > Test Folder Tombstone result: 0 error(s); 0 warning(s); 0 fix(es);
5
> >> > > row(s);
> >> > > tim
> >> > > e: 0h:0m:0s
> >> > > Now in test 20(reference count verification) of total 20 tests;
> >> > > 100%
> >> > > complete.
> >> >
> >> >
> >>
> >>
> >
> >
>
>
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