Re: SMTP and IIS Admin Service terminated unexpectly

anonymous_at_discussions.microsoft.com
Date: 09/09/04


Date: Thu, 9 Sep 2004 09:15:32 -0700

I created another Virtual SMTP server, and I noticed both
SMTP servers go down. You are right that once the IIS
service dies, it takes SMTP/POP3/Routing Engine with it.

IIS restarts automatically, but Exchange Services don't.
For the POP3/Routing Engine, I can set the Recovery
Options in the Serice snap-in to "restart", but for SMTP
server I have no idea where I can set it to restart.

Yi

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7031
Date: 9/9/2004
Time: 11:15:38 AM
User: N/A
Computer: PATRICK
Description:
The IIS Admin Service service terminated unexpectedly. It
has done this 87 time(s). The following corrective action
will be taken in 1 milliseconds: Run the configured
recovery program.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

>-----Original Message-----
>I read the thread. Have checked on microsoft's site to
>insure there is no hotfix after SP1. There does not
appear
>to be one. Making sure you are up to date with patches is
>critical, and should be one of your earliest
>troubleshooting tasks.
>
>In the thread you mentioned - David is faced with a slew
>of things that died on him, not just SMTP and IIS.
Doesn/t
>mean its not the same problem, just an observation. If
>your up to date software wise, create another smtp
virtual
>server / connection and see if it dies as well. Instict
>says that its IIS if SMTP and IIS are dying together. If
>IIS dies, it takes SMTP with it. Not the other way around.
>
>Luck.
>Dr. Sys
>>-----Original Message-----
>>HI,
>>I begin having a similar problem 9/6 @ 2 AM PDT. Below
is
>a thread titled
>>'IIS Admin service/Inetinfo.exe' where David DeArmond
>encountered a similar
>>problem. The respondant says it was a worm in their case.
>>
>>We have Norton Enterprise and it is showing no problems.
>We do see there was
>>an AV definition update about 6 hours before the problem
>developed. There
>>appear to be no MS updates near that time.
>>
>>I can get everythng to run except the SMTP service. I
>have gotten it running
>>for short periods, 1 or 2 hours. But then the problem
>repeats.
>>
>>I am exploring the worm and hotfix possibility now.
>>
>>Alan Cates
>>
>>"Yi" <anonymous@discussions.microsoft.com> wrote in
>message
>>news:0a9901c495b6$f520a3c0$a401280a@phx.gbl...
>>> Outlook users can't receive and send email. Two error
>>> events are found in the System event log.
>>>
>>> I wonder if anyone encountered similar problem. It's
>much
>>> appreciated if you can shed some ligth on me.
>>>
>>> Yi
>>>
>>> Event Type: Error
>>> Event Source: Service Control Manager
>>> Event Category: None
>>> Event ID: 7034
>>> Date: 9/8/2004
>>> Time: 10:01:51 AM
>>> User: N/A
>>> Computer: PATRICK
>>> Description:
>>> The Simple Mail Transfer Protocol (SMTP) service
>>> terminated unexpectedly. It has done this 87 time(s).
>>> =======================================================
>>> Event Type: Error
>>> Event Source: Service Control Manager
>>> Event Category: None
>>> Event ID: 7031
>>> Date: 9/8/2004
>>> Time: 10:01:51 AM
>>> User: N/A
>>> Computer: PATRICK
>>> Description:
>>> The IIS Admin Service service terminated
unexpectedly.
>It
>>> has done this 87 time(s). The following corrective
>action
>>> will be taken in 1 milliseconds: Run the configured
>>> recovery program.
>>>
>>>
>>>
>>
>>
>>.
>>
>.
>



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