Re: SMTP and IIS Admin Service terminated unexpectly

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Dr. Sys (anonymous_at_discussions.microsoft.com)
Date: 09/08/04 

Date: Wed, 8 Sep 2004 11:26:14 -0700

I read the thread. Have checked on microsoft's site to
insure there is no hotfix after SP1. There does not appear
to be one. Making sure you are up to date with patches is
critical, and should be one of your earliest
troubleshooting tasks.

In the thread you mentioned - David is faced with a slew
of things that died on him, not just SMTP and IIS. Doesn/t
mean its not the same problem, just an observation. If
your up to date software wise, create another smtp virtual
server / connection and see if it dies as well. Instict
says that its IIS if SMTP and IIS are dying together. If
IIS dies, it takes SMTP with it. Not the other way around.

Luck.
Dr. Sys
>-----Original Message-----
>HI,
>I begin having a similar problem 9/6 @ 2 AM PDT. Below is
a thread titled
>'IIS Admin service/Inetinfo.exe' where David DeArmond
encountered a similar
>problem. The respondant says it was a worm in their case.
>
>We have Norton Enterprise and it is showing no problems.
We do see there was
>an AV definition update about 6 hours before the problem
developed. There
>appear to be no MS updates near that time.
>
>I can get everythng to run except the SMTP service. I
have gotten it running
>for short periods, 1 or 2 hours. But then the problem
repeats.
>
>I am exploring the worm and hotfix possibility now.
>
>Alan Cates
>
>"Yi" <anonymous@discussions.microsoft.com> wrote in
message
>news:0a9901c495b6$f520a3c0$a401280a@phx.gbl...
>> Outlook users can't receive and send email. Two error
>> events are found in the System event log.
>>
>> I wonder if anyone encountered similar problem. It's
much
>> appreciated if you can shed some ligth on me.
>>
>> Yi
>>
>> Event Type: Error
>> Event Source: Service Control Manager
>> Event Category: None
>> Event ID: 7034
>> Date: 9/8/2004
>> Time: 10:01:51 AM
>> User: N/A
>> Computer: PATRICK
>> Description:
>> The Simple Mail Transfer Protocol (SMTP) service
>> terminated unexpectedly. It has done this 87 time(s).
>> =======================================================
>> Event Type: Error
>> Event Source: Service Control Manager
>> Event Category: None
>> Event ID: 7031
>> Date: 9/8/2004
>> Time: 10:01:51 AM
>> User: N/A
>> Computer: PATRICK
>> Description:
>> The IIS Admin Service service terminated unexpectedly.
It
>> has done this 87 time(s). The following corrective
action
>> will be taken in 1 milliseconds: Run the configured
>> recovery program.
>>
>>
>>
>
>
>.
>

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