Re: Exchange 5.5 server hangs once a day

From: Hank Arnold (rasilon_at_aol.com)
Date: 08/27/04 

Date: Fri, 27 Aug 2004 03:08:02 -0400

I'd turn off real time scanning. Sounds like that's the culprit. If it
solves the problem, then you can figure out what to do.

On most servers like an Exchange server, real time protection really makes
no sense. It will only slow down performance for no real benefit. You
should:

- have a file level scan done regularly (at least once a day). BE SURE TO
EXCLUDE THE EXCHANGE DIRECTORIES!!!

- have an AV agent that scans and acts on the e-mails as they arrive.

The only reason , IMHO, to have Real Time Protection turned on is if users
can add or replace files. If you do have users (other than admins) who can
connect to the Exchange server and have access rights to some directories (a
bad idea), then restrict the real time protection to those directories. If
you do have users like this, I'd strongly recommend you eliminate this
access ASAP. It's just plain bad for users to have *any* access to servers
like Exchange..... 

-- 
Regards,
Hank Arnold
"Fred Leiter" <fred.leiter@cshosp.com> wrote in message 
news:OGmyaQtiEHA.2052@TK2MSFTNGP15.phx.gbl...
> Have an Exchange 5.5 server running on Windows 2000 Server. Once a day
> almost always between 5 and 6 p.m., the mail server will stop responding.
>
> If a user is logged in, it will not respond to any input, other users 
> cannot log in
> to mail during this period (usually lasts under 20 minutes).
>
> Also during the same time period we will get a message from the Antivirus 
> engine
> we run on the mail server (Antigen 7.5) that says "realtime scan aborted" 
> (basically
> stating it can't access the mail files....)
>
> Any ideas?  (All machines are up to date with patches and service packs)
>
>

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