Re: Blank Message Body after KB842436
From: Andy David - Exchange MVP (adavid_at_pleasekeepinngcheesebucket.com)
Date: 08/15/04
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Date: Sun, 15 Aug 2004 22:19:29 GMT
Do you have at least IE 5.5 SP2 on the server?
Otherwise, a call to PSS may be in order.
On 15 Aug 2004 12:30:08 -0700, f_ringberg@hotmail.com (fred) wrote:
>Hi Gary,
>
>I have the same problem with KB842436. After login in owa I see all
>message but when opening a message it's blank. I've also tried MS
>article 314532 assigning permission to the tmp/temp catalag and
>webtemp but with no success.
>
>I was very quick to install this patch to secure our owa server. After
>I read the readme.txt last line telling about this problem. It's very
>sad seeing Microsoft releasing an important path that it self have an
>already know problem...
>
>Very please to hear from you if you solve this!
>
>Fred
>
>
>
>"Gary" <garyinri@yahoo.com> wrote in message news:<O5QexqYgEHA.2928@TK2MSFTNGP10.phx.gbl>...
>> NT4, SP6a, IE6 with updates
>> Exchange Server 5.5 SP4
>>
>> Just download and installed KB842436, which is a security update for
>> Exchange Server 5.5 released on 8/10/2004.
>> (reference:
>> http://www.microsoft.com/downloads/details.aspx?FamilyId=66E4E033-5A4C-4EEC-84F1-31F0CA878092&displaylang=en)
>>
>> Following the installation of the update, I can no longer see the message
>> bodys when using Outlook Web Access.
>>
>> The readme.txt file that accompanied the install files mentions that this is
>> a possibility and refers me to KB314532.
>> http://support.microsoft.com/default.aspx?scid=kb;en-us;314532
>>
>> I have tried the solutions outlined in KB314532 but am still having
>> problems. I have assigned the permission on the TMP folder as indicated. I
>> have also check the permissions on the WebTemp folder. Even if I set the
>> permission on both folders to Full Control for everyone, I still get blank
>> message bodys.
>>
>> If I logon to OWA using an Administrator account, everything works fine.
>> Therefore, I still believe it has something to do with permissions. The
>> problem is I don't know which other folders to check for the proper
>> permission, as the KB article only mention WEbTemp and the folder assigned
>> to the TMP environment variable.
>>
>> Can anyone suggest any other folder I need to review the permissions on?
>>
>> Thank you.
>> -Gary
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