Re: Inetinfo.exe Dr. Watson error, causes OWA and Worldwide Web Publishing service to stop

From: Martin Blackstone [MVP - Exchange] (martinb_at_myrealbox.com)
Date: 07/19/04


Date: Mon, 19 Jul 2004 08:50:23 -0700

Absolutely. This issue seems to manifest itself in more ways than one.
Install that one on your OWA box.

There are some other OL2003/Exch 5.5 hotfixes also.
http://www.slipstick.com/exs/index.htm
Scroll down towards the bottom.

-- 
Martin Blackstone
MVP - Exchange
http://www.swinc.com/resource/exchange.htm
http://www.swinc.com/resource/e2kfaq_appxc.htm
"steve" <shn1970@yahoo.com> wrote in message
news:%23tf2xUabEHA.1764@TK2MSFTNGP10.phx.gbl...
> Yes, I have a few office 2003 users.  I also do not have anything in the
> event log like the knowledge base suggested.  Should I still consider this
> hotfix?  Thanks
>
> Steve
>
>
>
> "Martin Blackstone [MVP - Exchange]" <martinb@myrealbox.com> wrote in
> message news:OecmbSabEHA.1048@tk2msftngp13.phx.gbl...
> > Do you have any Outlook 2003 users?
> > If so, take a look at this:
> > http://support.microsoft.com/default.aspx?kbid=818709
> >
> > -- 
> > Martin Blackstone
> > MVP - Exchange
> >
> > http://www.swinc.com/resource/exchange.htm
> >
> >
> > http://www.swinc.com/resource/e2kfaq_appxc.htm
> > "steve" <shn1970@yahoo.com> wrote in message
> > news:elHTMPabEHA.3524@TK2MSFTNGP12.phx.gbl...
> > > Hello.
> > >
> > > I am running NT 4.0 sp6a, Exchange 5.5 sp4.  My server has been stable
> for
> > > years now with no major issues.  I have not made any changes to this
> > server
> > > from any application standpoint.  Since last week, I have been gettng
a
> > Dr.
> > > Watson error:
> > >
> > > inetinfo.exe
> > > Exception: access violation (0xc0000005), Address: 0x6741a1cd
> > >
> > > When this happens it causes the worldwide web publishing service to
stop
> > and
> > > therefore, OWA not accessible.  I only need to manually restart this
> > service
> > > and everything would work again.  This has been happening initially
once
> a
> > > day, and now several times a day.
> > >
> > > Has anyone heard about this issue.  Thanks
> > >
> > > Steve
> > >
> > >
> >
> >
>
>


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