Re: Mailbox Backup 2 do or not 2 do !!

From: NetAdmin. Assistant (wwc0303_at_doh.wa.gov)
Date: 07/14/04 

Date: 14 Jul 2004 08:07:41 -0700

<snip>

Concerning the BRICK-LEVEL Backups of EXCHANGE.

You can remove the entry for the user from the "Text" selections or
you can configure Backup Exec to automatically take care if the
deletion of the users mailbox. Manual Method: To see the listings for
the deleted mailboxes, it may be necessary to view the Selection List
in "Text version" mode from the mailbox backup job's Properties >
Selections tab. Entries for deleted mailboxes can be selected and
deleted from this screen. There are some entries which are not deleted
from the Text selections. To resolve this issue, delete the non
existent mailboxes from the Backup Job Properties > Selections tab of
the existing mailbox backup job from the Text selections.

In order to make Backup Exec to take care of addition as well as
deletion of mailboxes without any manual intervention, please perform
the following: 1. Click on Backup tab 2. Select the Selections from
the left pane. 3. If Microsoft Exchange is installed on the same
machine as Backup Exec, the Microsoft Exchange Mailboxes icon will be
displayed under the Local Selections branch. Otherwise, the Microsoft
Exchange Mailboxes be displayed under the Remote Selections" 4. Select
the entire Microsoft Exchange Mailboxes icon from the root.
NOTE:- Do not uncheck any mailbox from the mailbox tree, for system
created mailbox exclusion refer to the following steps: 6. On
Selections tab--->Select Text from the "View Format" 7.Select
Insert-->Browse Mailbox tree and select the mailbox, which you want to
exclude, from right side click on exclude radio button. Repeat this
for all the system created mailboxes (e.g. System Attendant). Click OK
8. Click on Run now. Refer to the following technote's for more
information:
Technote: A backup operation fails with the error message "Directory
not found. Can not backup directory <\directory> and its
subdirectories" or "The directory is invalid".
http://seer.support.veritas.com/docs/207001.htm

Technote: After deleting a user in Active Directory, the error message
"Directory not Found. Cannot backup directory <MAILBOX_NAME> and it's
subdirectories." appears when backing up the users mailbox.
http://seer.support.veritas.com/docs/241981.htm
In order to resolve the issue, create a new backup job and make the
selections of the data to be backed up. If the problem persists,
please send the following information in a single zip file as an
attachment. A. Related job log. Any error message received with
relevant screen shots. B. Application log and system log from Event
logs in .evt format.
C. BEDIAG.FAX file of the Backup Exec server and the remote machine.
Please refer to the following URL to obtain the BEDIAG.FAX file.
Technote: How to create the BEDIAG.FAX diagnostic file in Backup Exec
for Windows NT/2000 v7.x and v8.x URL :
[http://seer.support.veritas.com/docs/191538.htm ].
Technote: How to create a BEDIAG.FAX report on a local or remote
machine using the BEDIAG.EXE syntax switches.
http://seer.support.veritas.com/docs/204980.htm
D. SGMON.LOG.
Kindly Run SGMON [path=\Program files\VERITAS\Backup
Exec\NT\]before firing the Backup Exec Program.
Please refer to the following Technote.
Technote: SGMON.EXE - How to perform a live debug of any Backup Exec
for Windows NT v7.3 and 8.x.
[ http://seer.support.veritas.com/docs/190979.htm].
E. - System Information file
--For Windows 2000 systems :
Select My Computer | Right Click | Manage | Select System Information
|
Save As (.nfo)

-
------THIS (below) MAY BE MORE CLEAR--------
-

You can remove the entry for the user from the "Text" selections or
you can configure Backup Exec to automatically take care if the
deletion of the users mailbox. Manual method: To see the listings for
the deleted mailboxes, it may be necessary to view the Selection List
in "Text version" mode from the mailbox backup job's Properties >
Selections tab. Entries for deleted mailboxes can be selected and
deleted from this screen. To resolve this issue, delete the non
existent mailboxes from the Backup Job Properties > Selections tab of
the existing mailbox backup job. There are some entries in the Text
selections which may not be deleted. Delete these entries and check
the results. In order to make Backup Exec to take care of addition as
well as deletion of mailboxes without any manual intervention, please
perform the following: 1. Click on Backup tab 2. Select the Selections
from the left pane. 3. If Microsoft Exchange is installed on the same
machine as Backup Exec, the Microsoft Exchange Mailboxes icon will be
displayed under the Local Selections branch. Otherwise, the Microsoft
Exchange Mailboxes be displayed under the Remote Selections" 4. Select
the entire Microsoft Exchange Mailboxes icon from the root.
NOTE:- Do not uncheck any mailbox from the mailbox tree, for system
created mailbox exclusion refer to the following steps: 6. On
Selections tab--->Select Text from the "View Format" 7.Select
Insert-->Browse Mailbox tree and select the mailbox, which you want to
exclude, from right side click on exclude radio button. Repeat this
for all the system created mailboxes (e.g. System Attendant). Click OK
8. Click on Run now. Refer to the following technote's for more
information:
Technote: A backup operation fails with the error message "Directory
not found. Can not backup directory <\directory> and its
subdirectories" or "The directory is invalid".
http://seer.support.veritas.com/docs/207001.htm

Technote: After deleting a user in Active Directory, the error message
"Directory not Found. Cannot backup directory <MAILBOX_NAME> and it's
subdirectories." appears when backing up the users mailbox.
http://seer.support.veritas.com/docs/241981.htm

Create a new backup job and make selections of the data to be backed
up and check the results. If the problem persists, please send the
following information in a single zip file as an attachment. A.
Related job log. Any error message received with relevant screen
shots. B. Application log and system log from Event logs in .evt
format.
C. BEDIAG.FAX file of the Backup Exec server and the remote machine.
Please refer to the following URL to obtain the BEDIAG.FAX file.
Technote: How to create the BEDIAG.FAX diagnostic file in Backup Exec
for Windows NT/2000 v7.x and v8.x URL :
[http://seer.support.veritas.com/docs/191538.htm ].
Technote: How to create a BEDIAG.FAX report on a local or remote
machine using the BEDIAG.EXE syntax switches.
http://seer.support.veritas.com/docs/204980.htm
D. SGMON.LOG.
Kindly Run SGMON [path=\Program files\VERITAS\Backup
Exec\NT\]before firing the Backup Exec Program.
Please refer to the following Technote.
Technote: SGMON.EXE - How to perform a live debug of any Backup Exec
for Windows NT v7.3 and 8.x.
[ http://seer.support.veritas.com/docs/190979.htm].
E. - System Information file
--For Windows 2000 systems :
Select My Computer | Right Click | Manage | Select System Information
|
Save As (.nfo)