Re: Mailboxes won't update automatically after moving to Exchange

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From: Bill Nguyen (billn_nospam_please_at_jaco.com)
Date: 07/11/04 

Date: Sun, 11 Jul 2004 07:59:40 -0700

1. Client machines in question all run XP professional and OL 2002.
2. Exchange2003 installed on a Win2003 server (also a DC). It was a fresh
install. All user mailboxes were moved to this server
3. Exchange 5.5 SP4 (on Win2K SP4) is still running to handle IMS only.
4. Exchange 2003 server was rebooted before due to an unrelated problem. The
clients show the same symtomps after the reboot.
5. Clients with new profile seemed to work for a little while and then
failed again.

Thanks
Bill

"Matthew Tisdel" <MatthewTisdel@discussions.microsoft.com> wrote in message
news:E8353832-3618-49A5-8B45-260EC591E307@microsoft.com...
> What is the operating system of the client machines having the problem?
Are they all Windows XP?
>
> What about the Exchange 2003 box? Is it Windows Server 2003? Was it a
fresh install? Was it an upgrade from Exchange 5.5? Does it make any
difference when you reboot the server? Do they all work for a little while?
Do the same clients fail in the same way after the reboot?
>
> --
> Matthew Tisdel
>
>
> "Bill Nguyen" wrote:
>
> > These are desktop clients, connecting directly to the LAN where the
Exchange
> > server resides. They don't need off line folders. All these mailboxes
were
> > originally on an Exchange 5.5 server. I moved them to the 2003 server
along
> > with all other mailboxes.
> > I tried to recreate the user profile. It seemed to work for a while then
> > started having problem again the next day.
> > So far, remote clients have been working fine.
> > Thanks again
> > Bill
> >
> >
> > "Matthew Tisdel" <MatthewTisdel@discussions.microsoft.com> wrote in
message
> > news:8E500AAD-4D6F-47DC-A304-F0E0FDBBBB78@microsoft.com...
> > > Outlook 2003 is the 1st Outlook to have Cache mode. However, OL2002
and
> > earlier had offline folders. If those are turned on, then you would have
the
> > problem. However, the server cannot turn that on, you have to turn that
on
> > manually for each user.
> > > Was there a network change with the new server? It is really sounding
like
> > UDP packets are not making it to these clients. Do they have client
> > firewalls on them? Are they all laptops that are going into some kind of
> > sleep mode?
> > >
> > > --
> > > Matthew
> > >
> > >
> > > "Bill Nguyen" wrote:
> > >
> > > > Matthew;
> > > > Is there a possibility that Exchange 2003 defaults all clients to
> > "cache"
> > > > mode (something that set at server level)? For OL 2003, users can
choose
> > to
> > > > turn cache mode on or off, but there's no such option for OL 2002
and
> > > > earlier. If this is the case, how can we work around this?
> > > > Just a thought.
> > > > Bill
> > > >
> > > > "Matthew Tisdel" <MatthewTisdel@discussions.microsoft.com> wrote in
> > message
> > > > news:5F7A9B8C-7FE7-444C-A6AA-C81E63290635@microsoft.com...
> > > > > If you also have Outlook 2003 then you may be using Cache mode and
it
> > is
> > > > connecting "offline" for some reason. If you create a new profile
and
> > set it
> > > > to not use Cache mode, then it may start working as you expect.
There is
> > a
> > > > checkbox on the dialog box where you put the server name and
username
> > when
> > > > setting up the profile.
> > > > >
> > > > > --
> > > > > Matthew
> > > > >
> > > > >
> > > > > "Bill Nguyen" wrote:
> > > > >
> > > > > > After moving all of my users's mailboxes to the new Excange 2003
> > server,
> > > > I
> > > > > > noticed that their mailboxes won't update automatically as they
used
> > to.
> > > > You
> > > > > > have to make Outlook client window active then click on certain
menu
> > > > > > opetions (such as send/receive or moving from 1 folder to
another)
> > in
> > > > order
> > > > > > for OL to start updating inbox with new emails.
> > > > > > For some clients, I created a new OL profile and they start
working
> > > > > > properly, but many others don't!
> > > > > > Is there any special setup/configuration that I need to perform?
> > > > > > Thanks a million!
> > > > > > Bill
> > > > > >
> > > > > >
> > > > > >
> > > >
> > > >
> > > >
> >
> >
> >

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