Re: 2003: User not shown in Global Address
From: Mark Arnold [MVP] (mark_at_mvps.org)
Date: 06/11/04
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Date: Fri, 11 Jun 2004 19:39:59 +0100
"mike" <nosmap> wrote:
>I set up an existing user with an email account using Exchange tasks in AD
>on my Exchange server. The procedure says it completed successfully, but
>when I look for the user in the global address list or in mailbox resources
>in ESM, there is no site of the user. The user's hidden recipient box is
>unchecked. Anyone have any ideas why it's not there?
>
It won't appear in ESM until you actually send mail to it. That said,
unless it's got an email address then sending mail to it will be an
obvious challenge.
Has the Recipient Policy kicked in and applied email addresses to the
account?
If it has then the next step is to force (or troublsehoot) the
Recipient Update Service. See this:
http://support.microsoft.com/default.aspx?scid=kb;en-us;288807 for
inspiration.
Mark Arnold MCSA MCSE+M MVP,
FAQ: http://www.swinc.com/resource/exchange.htm
Blog: http://www.msexchange.me.uk
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