Can't change reply address on Exchange 2003
From: dAVID lUTZ (anonymous_at_discussions.microsoft.com)
Date: 05/18/04
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Date: Mon, 17 May 2004 19:11:10 -0700
OK - I found the answer.
I thought I'd post the solution here for those who may
come across a similar problem.
My problem was that effectively I was sharing an SMTP
address space. the @bris.company.com.au was like a subset
of the @company.com.au address.
There are Policies governing the email address formats in
Exchange 2003. These can be found in Exchange System
Manager - Recipients, Recipient Policies.
Go into the properties of the Default Policy, and click
the E-Mail Addresses (Policy).
I tried creating the required SMTP address
(@company.com.au) and setting this as the reply address
for each user, but that was what was creating the problem.
What I should have done was edit that new address and
UNTICK "This Exchange Organisation is responsible for all
mail delivery to this address" option! Duh!
Once I had done this, I could then set each users'
default address to this new policy template and their
reply address was set as desired!
>-----Original Message-----
>Hi.
>
>Our Brisbane office users, on the old Exchange 5.5
>server, could set their reply address to our main office
>domain. This was done so that all mail was routed
through
>our Sydney office for virus/spam filtering and then
>forwarded on to the Brisbane office from there.
>
>Brisbane : user@bris.company.com.au
>Sydney : user@company.com.au
>
>Brisbane users set reply address to user@company.com.au
>
>I tried adding a new SMTP address (%1g%
s@company.com.au),
>and setting the default reply address for each user to
>that SMTP address, I get the following error :
>
>"A configuration error in the e-mail system caused the
>message to bounce between two servers or to be forwarded
>between two recipients. Contact your administrator."
>
>Obviously Exchange doesn't like it! It used to work in
>5.5, and we really need this facility. Can anyone offer
>any ideas on this? Any help would be most greatfully
>received! :-)
>.
>
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