Re: Can't change Reply Address on Exchange 2003
From: David R Lutz (dlutz_at_locus.com.au)
Date: 05/18/04
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Date: Tue, 18 May 2004 12:12:02 +1000
OK - I found the answer.
I thought I'd post the solution here for those who may come across a similar
problem.
My problem was that effectively I was sharing an SMTP address space. the
@bris.company.com.au was like a subset of the @company.com.au address.
There are Policies governing the email address formats in Exchange 2003.
These can be found in Exchange System Manager - Recipients, Recipient
Policies.
Go into the properties of the Default Policy, and click the E-Mail Addresses
(Policy).
I tried creating the required SMTP address (@company.com.au) and setting
this as the reply address for each user, but that was what was creating the
problem.
What I should have done was edit that new address and UNTICK "This Exchange
Organisation is responsible for all mail delivery to this address" option!
Duh!
Once I had done this, I could then set each users' default address to this
new policy template and their reply address was set as desired!
"David R Lutz" wrote in message
news:%23wDmRaHPEHA.3748@TK2MSFTNGP09.phx.gbl...
> Our Brisbane office users, on the old Exchange 5.5 server, could set their
> reply address to our main office domain. This was done so that all mail
was
> routed through our Sydney office for virus/spam filtering and then
forwarded
> on to the Brisbane office from there.
>
> Brisbane : user@bris.company.com.au
> Sydney : user@company.com.au
>
> I want to set the Brisbane users' reply address to user@company.com.au, so
> that all replies are routed through our Sydney server.
>
> I tried adding a new SMTP address (%1g%s@company.com.au), and setting the
> default reply address for each user to that SMTP address, I get the
> following error :
>
> "A configuration error in the e-mail system caused the message to bounce
> between two servers or to be forwarded between two recipients. Contact
your
> administrator."
>
> Obviously Exchange doesn't like it!
>
> Would the fact that there are "Contacts" on the Brisbane server with all
of
> the addresses in Sydney have anything to do with it?
>
> It used to work in 5.5, and we really need this facility. Can anyone offer
> any ideas on this?
>
> Any help would be most greatfully received! :-)
> .
>
>
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