Re: MSExchangeAL Error Message

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From: Richard (rcowell%nospam%_at_britainusa.com)
Date: 04/22/04 

Date: Thu, 22 Apr 2004 11:07:59 -0400

Looks like it's a DNS issue.

On the exchange server, the DC/GC servers are listed correctly.

However, when i do a netdiag I get the error message

"The procedure entry point DnsGetPrimaryDomainName_UTF8 could not be located in the dynamic link library DNSAPI.dll"

I also tried running dcdiag, using the command line below

dcdiag /test:registerindns /dnsdomain:britain-usa

I get the error message:

Starting test: RegisterInDNS
   This domain controller cannot register domain controller Locator DNS
   records. This is because it cannot locate a DNS server authoritative for
   the zone britain-usa. This is due to one of the following:

   1. One or more DNS servers involved in the name resolution of the
   britain-usa name are not responding or contain incorrect delegation of
   the DNS zones; or

   2. The DNS server that this computer is configured with contains
   incorrect root hints.

   The list of such DNS servers might include the DNS servers with which
   this computer is configured for name resolution and the DNS servers
   responsible for the following zones: britain-usa

   Verify the correctness of the specified domain name and contact your
   network/DNS administrator to fix the problem.

   You can also manually add the records specified in the
   %systemroot%\system32\config\netlogon.dns file.

So it definitely sounds like a DNS error, any ideas where to start?

Thanks a lot for your help.

Richard

"Amy-Leigh Mack[MSFT]" <amyma@online.microsoft.com> wrote in message news:OclDZ6FKEHA.3920@TK2MSFTNGP10.phx.gbl...
> From information I can find this may be a problem with DNS or ability to
> contact a GC. From the exchange box you may want to run netdiag from the
> Windows support tools and check any MSExchangeDSAccess events for warnings
> or errors indicating it can't talk to a DC or GC.
>
>
> In Exchange system manger go to the properties of the server and select the
> Directory Access tab. See what DC/GCs are listed there and on those machines
> run dcdiag also from the Windows support tools.
>
> amyma@online.microsoft.com
> Please do not send email directly to this alias. This alias is for
> newsgroup purposes only.
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
> "Richard" <rcowell%nospam%@britainusa.com> wrote in message
> news:eNohHu9JEHA.3920@TK2MSFTNGP10.phx.gbl...
>> Hello
>>
>> I'm getting these error messages in the error logs on exchange2003 server
>>
>> EventID = 8231
>> Source = MSExchangeAL
>> Category=Service Control
>>
>> Permanent failure reported by policy group provider for 'CN=System
>> Policies,CN=BIS New York,CN=Microsoft
>> Exchange,CN=Services,CN=Configuration,DC=britain-usa':'MAD.EXE',
>> error=80040103. Taking provider offline.
>>
>> Any ideas how to rectify the problem?
>>
>> Thanks
>>
>> Richard
>>
>>
>
>

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