Re: New Users do not show up in GAL

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Frank Castro [MSFT] (fcastro_at_online.microsoft.com)
Date: 03/01/04 

Date: Mon, 1 Mar 2004 13:38:01 -0600

Frank,

You will need to dump the user from the AD using something like LDP, LDIF,
or ADSIEdit and verify that they have the 'show in address book' value is
present and populated. The GAL pulls from this value, while an LDAP lookup
queries the AD directly.

If the value isn't present (which it sounds like its not), then you have a
RUS configuration issue or have manually entered proxy address information
which causes the RUS to skip the user. If this is present, retrieve the
properties of the "Default Global Address List" and click on the "preview"
button. If the missing users appear here, you have a permissions issue.

Hope that gets you in the right direction! 

-- 
Regards,
Frank Castro
fcastro@online.microsoft.com
"Frank Pauli" <anonymous@discussions.microsoft.com> wrote in message
news:483e01c3ffa1$846ded00$a501280a@phx.gbl...
> I am having a problem with a new SBS 2003 installation
> where new users and Distribution Lists are not showing up
> in the Global Address List when viewed in Outlook 2003.
> However, new users do show up when you do an LDAP lookup
> through OWA.  All users which migrated from the old SBS
> 4.5 are working fine. I have rebooted the server and
> forced an RUS rebuild. Any help would be greatly
> appreciated.
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