Re: IS and IMS stop on malformed messages?
From: Jim (Me_at_2home.net)
Date: 02/12/04
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Date: Thu, 12 Feb 2004 09:24:33 -0500
I've had the same thing happening. It hasn't come up since I took Exchange
offline and did a eseutil /d to all databases.
"_13th_Victor" <hector@redwingsfan.com> wrote in message
news:ebce01c3f0b2$2a405550$a601280a@phx.gbl...
> NT 4.0 sp 6
> Exchange 5.5 sp 4
>
> The Exchange box is shutting down the IMC and some times
> the IS because of reason incoming messages. The list of
> events in Event Viewer are similar to list from MS
> knowledge base article:
> http://support.microsoft.com/default.aspx?scid=kb;en-
> us;Q293288
> Beside the errors in Event Viewer I also will get a Dr.
> Watson error with store.exe
>
> When this happens when I am onsite, I am able to move
> the "BAD" messages, based on the message Ids event viewer
> throws, to another folder from Imcdata\In and restart the
> services good messages are processed again and I notify
> the would be recipient of the bad message as to who and
> what it pertained to, this is what the knowledge base
> articles I have read on this say to do. This is
> reactionary, and not a fix.
>
> From what I have found in the MS Knowledge base sp4 was to
> fix this, and upgrading store.exe is another posed fix
> from MS Knowledge base and would be an option if I wasn't
> running the version that Knowledge base suggested I
> upgrade too.
>
> Now I have another reactionary way to ensure the IMC and
> IS services stay running when I am off site and it is a
> band aid only I want and need a fix, but my band aid was
> to write a little .com file in note pad and use scheduler
> to run it every 5 mins, it is simply the NET START command
> on the IMC and IS services if they are running it returns
> that the services are already running, but if they have
> gone down, it starts them, this way the services are only
> down up to 5 mins plus the time it takes to start the
> service, I need 24/7 up because of web access and other
> functionalities of Exchange.
>
> The confusing part is that if the services have gone down
> because of malformed messages when I am not here to move
> them, why after my NET START .com file runs and starts the
> services are the "BAD" messages are processed and do not
> continue to choke the IMC service? Or are these messages
> moved somewhere else other than Imcdata\In for me to view?
>
> And is there a true fix for this issue now that I know I
> have the lasted service pack and have the suggested vers
> of store.exe?
>
> Thanks
>
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