Re: I can't open PDF files when using the hyperlink



This is a reply to everyone.

I want to thank everyone for so much input. That's really great! Some
explanations are quite technical, but I'll try to work myself through the
advices. I think I better start upgrading the full Adobe Acrobat Reader (and
writer) and see whether that solves the problem. With earlier versions I
didn't encounter a single problem when hyperlinking a pdf-file. So, it could
be a bug indeed.

Thanks to everyone. When the problem's solved, I'll let you all know what
helped (and what didn't).

Best regards,

Alex

"Dave Peterson" wrote:

I've only ever used the reader. But it does surprise me that
reinstalling/upgrading the reader damages the full blown acrobat. But it just
goes to show....

JLatham wrote:

It's a kind of screwy mess - and this is only on one system at the workplace.
But if you install the Reader, it pretty much wipes out the install of full
Acrobat, so then you can read but not create. If it was this way on all
systems, I'd say junk Acrobat completely and do with the free alternatives.
But I came to the game late and didn't have any say in selecting their .pdf
reader/creation tools. All copies of Acrobat are fully updated (a process
more painful than any MSFT update: if you need 4 updates, you get 4 reboots).
I've got this thread address noted and will be giving Joel's recommendation
a try on Monday.

"Dave Peterson" wrote:

I would think it would be much simpler to install the latest version of Reader
than fiddling with anything else--especially if it's a bug with the Adobe
software to begin with.

JLatham wrote:

It is almost definitely not Excel itself. It works that way on the machine I
dealt with at work anytime you try to open any .pdf file via a link in any
application, Excel, IE, etc. So it's a hiccup at the system level, rather
than the application level. I'm hoping that Joel's suggestion works come
Monday - since it would be much more convenient for the user to go direct
rather than download a local copy and then open it.

For Jim Cone - I agree that the Foxit solution could be a good one, but my
situation is in a business environment and we try, as much as possible, to
keep standard configurations and in this case, have a pretty good bit of
change invested in Acrobat licenses (having a need to also create .pdf's that
MUST guarantee compatibility at the other end - otherwise I'd probably set up
one of the many free virtual .pdf printer programs to achieve that end also).
But for the home user, indeed a different app might solve it and when paired
with another, give almost full Acrobat Standard abilities. Then again, I
also like to know WHY something isn't quite working properly, and just
switching to a different app doesn't always answer that question.

"Dave Peterson" wrote:

Maybe it's not excel. A few people complained that the Reader appeared and then
disappeared.

So make sure you have the latest version of the software:
http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=2713&fileID=2551

zwalbij wrote:

Hi everyone,

I encounter the following problem. All my hyperlinks work except for the
hyperlinks that refer to PDF files. When I click on the hyperlink the
computer wants to start up the application Adobe Acrobat Reader, but within a
fraction of a second the application closes again. I think a setting is
wrong, because of which Excel doesn't allow me to open up a linked pdf.file

How can help me out? Thanks in advance.

A. Bijl,
The Netherlands

--

Dave Peterson


--

Dave Peterson


--

Dave Peterson

.



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