Re: "Excel file locked by [user]" though user is the one trying to open it!

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Cheri D. (cdreke_at_snocowac.org)
Date: 05/26/04 

Date: Wed, 26 May 2004 13:01:10 -0700

I've tried clearing all the directories with disk cleanup and then manually. We've rebooted both the server and the client station. Sorry it took me so long to recheck this message!
     
     ----- Lady Layla wrote: -----
     
     What temp directory are you clearing?
     
     c:\windows\Temp
     C:\Temp
     C:\documents & Settings\<user>\local settings\temp
     
     Have you rebooted the server?
     
     
     "CheriD." <cdreke(removethis)@snocowac.org> wrote in message
     news:0D50AD38-3632-4E24-B197-559C6B590FA3@microsoft.com...
     : We are using Office XP with SP2 running on Windows 2000 workstations w/SP4. I
     have an Excel file on a network share (Windows 2000 Server w/SP 4) which has
     special permissions:
     : * Two users have full control (let's call them Terry and Jerry), along with
     administrator
     : * All other users have read and execute permissions
     :
     : Every couple weeks when Terry and Jerry (they don't use the file at same time)
     try to open the file, it says "File is in use by [themself]" and it's locked,
     though they haven't opened it since day before when it worked fine. I have
     verified no one else is in the file at all and it's absolutely not open anywhere
     else. Our antivirus software on server is not running a scan during the time
     and is not accessing the file (both server side and workstation side), nor are
     any backups running during the day. I have tried clearing temp files on the
     workstations and on the server share, I have tried rebooting computer, and also
     tried everything I could find on file locks in MS knowledge base, but to no
     avail. The only way they can once again use the file is to open it read only,
     then to do a Save As with another name. I have even tried to access file from
     server and to rename or open it there, but receive same error message. I can't
     find any common reasons for why it is fine for a while then randomly becomes
     locked. Sometimes it happens in a couple days, sometimes every couple weeks.
     Any help to correcting this issue would be appreciated. Thanks!
     :
     
     
     

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