Re: Feedback on new format

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From: Steve Anderson [msft] (Steveand_at_i.hate.spam.microsoft.com)
Date: 06/24/04 

Date: Thu, 24 Jun 2004 11:24:02 -0700

Yeah, but what do you really think of it? <g>

Sorry, I think you misunderstand me. I don't think heavy users of NNTP will
use this interface much (unless they're behind a firewall that blocks port 119)
for normal posting. We've built this so people can get answers to their
questions without having to know what an NNTP server is. A web interface
could never hope to replace a rich client (no offline, doesn't track which
posts you've read, plus the other things you mention) but it works pretty
well for people who don't need a rich client.

As for suggestions, you as an MVP don't need to use this interface
to get things to application teams, but everyone else pretty much does.

As for the reputations being tied to Passport, it's really the only way we
can assure people are who they say they are.

We hope to have a story for expert users when the next version of OE
ships (although I know you personally don't use OE, so no luck there...) 

-- 
-Steve Anderson
Program Manager
Office
This posting is provided "AS IS" with no warranties, and confers no rights.
"JE McGimpsey" wrote:
> Steve -
> 
> Will there be any real benefit to me for doing so? Between the terrible 
> latency, the utter ugliness of the interface, the complete absence of 
> filters, the poor editing capabilities, and being limited to only part 
> of the microsoft.public* hierarchy, I don't see myself deciding to give 
> up my nntp newsreader for this web based "reader". 
> 
> As an MVP, I certainly don't *need* to enter suggestions via the web 
> reader in order to have a suggestion "find (its) way back to the 
> application teams". And as a regular user, I much prefer direct feedback 
> such as the "Send feedback on <app>" menu item in the Help menu of any 
> MacOffice application, rather than adding another filter.
> 
> I'm a bit concerned about the implications of ratings, however. The web 
> reader's help says "only the Web-based Newsreader offers the additional 
> features of rating posts, building a reputation..." The "build a 
> reputation" seems hokey at best - it appears that only those using 
> P*ssport will even have a reputation. That's a bit pejorative for the 
> majority of experts, including MVPs that don't use the CDOI, don't you 
> think? As well as being potentially misleading? OTOH, it would seem to 
> be trivial for me, were I so inclined, to create yet another P*ssport 
> for the specific purpose of rating my own posts, so I don't see the 
> point to proscribing self-ratings.
> 
> OTOH, for the occasional user, I see a big advantage in the notification 
> feature.
> 
> In article <E1D4AF32-D242-42C6-9D59-4545F8529F05@microsoft.com>,
>  Steve Anderson [msft] <Steveand@i.hate.spam.microsoft.com> wrote:
> 
> > Unfortunately likely true at least for a while.  We're hoping that regular 
> > users 
> > such as yourself will use the interface every once in a while to rate and 
> > enter
> > suggestions for Office products (these find their way back to the application 
> > teams if they are the top vote-getters).
>

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