Re: Excel 2002 problems after Update from SP2 to SP3

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Berthold Jung-Diefenbach (keyman1xx_at_gmx.net)
Date: 10/26/04 

Date: Tue, 26 Oct 2004 22:52:51 +0200

>> We are using Symantec Antivirus Corporate Edition 811.323
>> I completely removed the program but still the same issue ....
>>

"garfield-n-odie" <anonymous@discussions.microsoft.com> schrieb im Newsbeitrag news:%23A2UVntuEHA.2144@tk2msftngp13.phx.gbl...
> If you had an older version of Symantec/Norton Antivirus installed on the computer before you got Symantec Corporate Edition, then
> the Office Plugin from the older version could still be registered in Windows even if you have uninstalled the older version.
> Search for the OFFICEAV.DLL file on the computer (include system and hidden files/folders). If you find it, note the folder where
> it is located, and use the "regsvr32 /u" method described in http://support.microsoft.com/?kbid=329820 to unregister the DLL.
>
Today I checked it on a fresh installes PC with Office XP SP3.
I did not found a OFFICEAV.DLL file.
I guess i'm going to open a case with Microsoft ....

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